It apprentice Work, Jobs in Studley, War (with Salaries)

IT Support Apprentice
QA Apprenticeships —Stratford-upon-Avon
- £18,000 a year
- Full-time
- Customer service
- IT
- Phone etiquette
5d
IT Apprentice
University of Worcester —Worcester
- £23,886 a year
- Full-time
- Customer service
- Mentoring
- IT
13d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply

Discover related jobs

Based on your search for it apprentice jobs.

BMW Apprentice Technician
Sytner Group —Warwick
Sytner Apprentice Technicians work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest…
7d
Apprentice Autocare Technician
GTG —Redditch
You will be based within the garage workshop and will be involved in learning all aspects of vehicle repair and maintenance, including vehicle servicing, MOT…

I want to receive the latest job alerts for it apprentice in studley, war

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Apprentice

QA Apprenticeships -
Stratford-upon-Avon

Apply Now

Job details

Full-time
£18,000 a year
5 days ago

Qualifications

Customer service
GCSE
Telecommunication
IT
Phone etiquette
Communication skills

Full job description

About BDR Voice and Data:

BDR Voice and Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up.

About the role:

We are looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for someone starting their career in IT and telecommunications, gaining hands on experience while working towards a recognised qualification. You’ll be the first point of contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service.

Responsibilities:

Acting as first-line support for incoming incidents via phone, email, and ticketing systems
Logging, categorising, and prioritising incidents accurately
Providing basic technical support for: IT systems and hardware, network and connectivity issues, and voice and telephony services
Troubleshooting issues using knowledge bases, and guidance from senior engineers
Escalating unresolved incidents to second-line or third-line teams when required
Communicating clearly with customers, keeping them informed of progress
Maintaining accurate documentation and ticket notes
Supporting general IT and operational tasks as required

Desirable skills:

A genuine interest in IT, networking, and telecommunications
Strong communication skills and a polite, professional phone manner
Willingness to learn and take feedback on board
Good problem-solving skills and attention to detail
Basic IT knowledge (e.g. Windows, hardware, networking fundamentals)
No previous IT experience required — full training provided

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 9am - 5:30pm Monday to Thursday, 9am - 5pm on Fridays

Benefits:

Trips abroad
Staff nights out
Breakfast

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

it apprentice jobs in studley, war

IT Support Apprentice

IT Apprentice

L4 Network Engineer Apprentice

Discover related jobs

I want to receive the latest job alerts for it apprentice in studley, war

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected