It support engineer Work, Jobs in Thurmaston, Lec (with Salaries)

IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
8d
IT Support Technician
Holovis International —Hinckley
- From £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Scripting
- Health & wellbeing programme
- Referral programme
Quick apply
3d
MAY - 1st Line IT Support Engineer & Retail IT Technician
BubbleIT Solutions Limited —Beeston
- £26,000 - £28,000 a year
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
IT Support Engineer
Computacenter —Derby
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
7d
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
IT Engineer (all genders)
HelloFresh —Derby
- Azure
- Windows
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
12d
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Network Support Engineer - Reactive
Node4 —Derby
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Computer networking
- Employee assistance programme
M3 CloudSuite Systems Administrator & IT Support Engineer
Natural Innovations —Beeston
- Computer Science
- Microsoft Office
- Mentoring
Quick apply
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
4d
Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Senior Engineer Services Support
Motorola Solutions —Rugby
- Full-time
- Azure
- SQL
- Travel
- Employee stock purchase plan
- Employee assistance programme
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Sales
- Maintenance
- Driving
- Employee assistance programme
- Gym membership
Senior Network Support Engineer - Reactive
Node4 —Derby
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Leadership
- Employee assistance programme
Field Engineer
PCS Business Systems —Kettering
- English
- In-person
Systems Engineer
Thrive —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
13d
Systems Engineer
Abacode —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
13d

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IT Support Engineer

UK Business College (UKBC)
Leicester

Quick apply

Job details

Permanent | Full-time
8 days ago

Qualifications

Microsoft Windows Server
Jira
TCP
Software troubleshooting
SCCM
BMC Remedy
LAN
Windows
Microsoft Office
CompTIA Network+
IT support
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Job Overview
We are seeking a dedicated IT Support Engineer to join our dynamic technology team. The successful candidate will be responsible for providing comprehensive technical support across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise your expertise in computer networking, hardware, and software troubleshooting within a fast-paced environment. The ideal applicant will possess strong communication skills and a customer-focused approach, delivering exceptional service to end-users and stakeholders alike.

Duties

Provide first and second-line technical support via help desk systems such as ServiceNow and Jira, resolving issues related to hardware, software, and network connectivity.
Assist users with desktop support across Windows and macOS operating systems, including troubleshooting Microsoft Office applications and other productivity tools.
Manage and maintain Active Directory accounts, user permissions, and group policies to ensure security compliance.
Support server infrastructure including Microsoft Windows Server environments, Linux systems, DNS configurations, TCP/IP settings, VPN connectivity, firewalls, and LAN/WAN networks.
Utilise SCCM for software deployment and system updates; manage BMC Remedy for incident tracking and resolution documentation.
Conduct hardware diagnostics and repairs on computers, peripherals, and network devices; oversee the installation of new hardware components.
Analyse system logs and network traffic to identify potential issues or security threats; implement preventative measures accordingly.
Collaborate with cross-functional teams to develop solutions that optimise system performance and security protocols.
Document technical procedures and solutions clearly for future reference; provide training or guidance to end-users when necessary.

Requirements

Proven experience in IT support roles with a strong understanding of computer networking principles such as TCP/IP, DNS, LAN/WAN architecture.
Proficiency in operating systems including Windows (desktop and server), macOS, and Linux environments.
Hands-on experience with Active Directory management, Microsoft Windows Server administration, VPN setup, firewall configuration, and TCP protocols.
Familiarity with IT service management tools such as ServiceNow, Jira, SCCM, BMC Remedy; ability to document incidents accurately.
Strong troubleshooting skills in software applications (Microsoft Office suite) and hardware components.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Analytical mindset with good problem-solving abilities; capable of prioritising tasks effectively under pressure.
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Windows Server Fundamentals or similar are advantageous but not essential. This position offers an engaging environment where your technical expertise will directly impact operational efficiency while providing opportunities for professional growth within our organisation.

Work Location: In person

Quick apply

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