Job Ref: CH2872
Branch: Isle of Mull Hotel Spa
Location: Isle Of Mull, Argyllshire
Salary/Benefits: Competitive Salary up to £13.45 per hour + extensive benefits package + service charge up to £2000 per year
Contract type: Temporary/Seasonal
Hours: Full Time
Shift pattern: 5 days out of 7
Hours per week: Flexible hours
Posted date: 26/06/2026
Closing date: 26/07/2026
Join Crerar Hotels – Where Passion Meets Hospitality!
Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As a Guest Services Assistant, work closely with the hotel and food beverage teams to coordinate the guest experience. Additionally, you’ll be providing exceptional guest service, professionally handling any complaints, and creating a welcoming atmosphere to ensure all guests have an outstanding experience. If you thrive in a dynamic environment and enjoy creating memorable moments for guests, we’d love to hear from you!
Why Work with Us?
On top of the fantastic benefits below, we offer an hourly rate of £13.45
At Crerar Hotels, we truly value our team, and that’s why we offer:
- Wagestream – Get instant access to your earned wages when you need them.
- YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo – Our brand-new communications platform keeps you connected and engaged.
- Career Development – We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be Part of Something Special.
Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Are you looking to work somewhere with a feeling of community?
Then we want to work with you!
The Isle of Mull is the second largest island in the Inner Hebrides, on Scotland's west coast. What does that mean? Red deer, white tailed eagles and native otters; stunning sunrises across the water; a sense of space, peace and a quiet life. There's a really strong community amongst islanders, too.
It also means 35 minutes' drive to the supermarket; 45 minutes on a ferry to the nearest cinema; a bus every two hours. The nearest airport is Glasgow, half a day's travel away.
These are the realities of life at the Isle of Mull Hotel Spa, where life takes on a slower pace in winter but is full on in summer. For our staff, these are all reasons why Mull has become home. The other draw is the welcoming environment they find living and working at our hotel.
We understand it can be daunting, making the leap to living on a wee Scottish island. That's why we have plenty of opportunities for couples and are very understanding of those who have family elsewhere.
When you join our team we meet you off the ferry and assign you a buddy to show you around. We provide live-in accommodation in a dedicated block and staff meals. Just let chef know if you need a taste of home - the camaraderie between our close-knit team of international staff means we celebrate all cultures together.
We know all our regular locals by name, because they're part of the family too. Will you join us?
Three reasons to choose a career with Crerar Hotels
Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily.
We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more!) of our locations, building themselves a varied career in the Scottish hospitality industry.
We share the spirit of Scotland through our values. We take pride in providing a truly authentic experience; we're warm in personality, curious to get to know our guests and confident in sharing our knowledge. We take what we do seriously, but our humour means we also see the lighter side. Above all, we're comfortable saying, "we are who we are!"
