Line support engineer Work, Jobs in Watlington, Oxf (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
6d
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
- Up to £36,000 a year
- Weekend availability
- Computer networking
- IT
- Employee discount
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
5d
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
6d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
2nd Line Support Analyst
FluidOne —Camberley
- £30,000 - £35,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
Field Apprentice Engineer - Reading
Wifinity —Reading
- £26,436 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- IT
- Annual leave
Quick apply
5d
IT Support Engineer (6-month contract)
M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
Quick apply
C# Software Engineer
CGI —Reading
- Full-time
- Azure
- Software development
- Communication skills
Quick apply
Data Center Network Technician
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
Apprentice Engineer
Linde MH UK Ltd. —Oxford
- Overtime
- Travel
- Annual leave
First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
6d
Azure Cloud Engineer
Conrad Energy —Abingdon
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
Quick apply
Emulation Field Hardware Support Engineer - UK
Siemens —Newbury
- £44,200 - £68,800 a year
- Full-time
- Hybrid work
- Engineering
- Windows
- Bachelor's degree
Network Operations Centre (NOC) Engineer
Gigaclear —Abingdon
- £26,000 - £28,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
10d
Year in Industry Placement - Adva...
The Rosalind Franklin Institute —Harwell
- £24,785 a year
- Full-time
- University
- Free parking
- Annual leave

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On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year
6 days ago

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

line support engineer jobs in watlington, oxf

On-Site 1st/2nd Line Support Technician

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

IT Support Technician

1st & 2nd Line Support Team Leader

Technical Support Center Engineer

IT Support Engineer - Fixed Term

2nd Line IT Support Engineer

2nd Line Support Analyst

2nd Line Technical Support Engineer

Field Apprentice Engineer - Reading

IT Support Engineer (6-month contract)

C# Software Engineer

Data Center Network Technician

Apprentice Engineer

First Line IT Support Apprentice

Azure Cloud Engineer

Emulation Field Hardware Support Engineer - UK

Network Operations Centre (NOC) Engineer

Year in Industry Placement - Adva...

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