Banking Work, Jobs in West Midlands Region (with Salaries)

Banking Representative - Merry Hill
Metro Bank PLC —Merry Hill
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
11d
Banking Representative - Wolverhampton
Metro Bank PLC —Wolverhampton
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
4d
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
10d
Compliance - Financial Crime Controls - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- English
- Communication skills
- Employee assistance programme
Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham
Goldman Sachs —Birmingham
- Full-time
- English
- Microsoft Office
- Analysis skills
- Employee assistance programme
12d
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
5d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
3d
Marcus by Goldman Sachs, Complaints Specialist, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee assistance programme
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Worcester
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
Select Investment Advisor | S2 | Private Banking and Select Investments | Birmingham
A01 Santander UK plc —Birmingham
- £47,142 - £70,714 a year
- Full-time
- Hybrid work
- Communication skills
Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme
Compliance, Financial Crime Compliance, Risk Assessment and Controls, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
- Employee assistance programme
Trainee Mortgage Advisor
Connells Group —Walsall
- Financial services
- Communication skills
Quick apply
4d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Private Banking Operations - Associate / AVP
Delta Capita —Birmingham
- Full-time
- Hybrid work
- English
- Financial services
- Communication skills
Quick apply
Customer Service Advisor
Student Castle Property Management Services Ltd —Birmingham
- £26,436.80 a year
- Full-time
- Salesforce
- Analysis skills
- Mentoring
Quick apply
5d
Banking Associate / Senior Associate
Gateley —Birmingham
- Hybrid work
- Banking
- Negotiation
- Annual leave
- Employee assistance programme
Account Manager (Motor Finance Brokers - South)
Tandem Bank —Birmingham
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Business Development Manager Intermediaries
Lloyds Banking Group —Birmingham
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
13d

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banking jobs near west midlands region

Banking Representative - Merry Hill

Metro Bank PLC -
Merry Hill

Apply Now

Job details

Full-time
£26,230 a year
11 days ago

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
Computer skills
Banking

Full job description

Team Retail & Business Banking

Location Merry Hill

County Staffordshire

Ref # POS_18087

Closing Date 11-Jun-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.

As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service.

What you will do:

You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.
You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Working Arrangements & Training:

Metro Bank Merry Hill is a Monday - Friday store. We are currently recruiting for full time, 37.5 hours across 5 days.

Our colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm every day. If reasonable too we may ask you to work Saturdays in a store that is open. If this is the case, we will provide a day off in the week and any reasonable additional travel can be expensed.

We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.

What you will need:

Ability to build effective customer relationships in a fast-paced environment.
Maintain meticulous attention to detail, even under pressure.
Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
Proficient in computer skills, including a working knowledge of Microsoft Office.
While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

Our promise to you:

Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts
Extensive training to build your knowledge and skills
Internal opportunities for career advancement
Upon completion of training, you will receive a salary uplift

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

Apply Now

Refine Your Search

banking jobs in west midlands region

Banking Representative - Merry Hill

Banking Representative - Wolverhampton

Banking Representative - Birmingham/Solihull

Compliance - Financial Crime Controls - Associate - Birmingham

Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham

Tier 1 Complaints Officer

Customer Service Advisor

Marcus by Goldman Sachs, Complaints Specialist, Birmingham

Motor Finance Account Manager (Dealers - Birmingham and South West)

Customer Service Representative

Select Investment Advisor | S2 | Private Banking and Select Investments | Birmingham

Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham

Compliance, Financial Crime Compliance, Risk Assessment and Controls, Associate, Birmingham

Trainee Mortgage Advisor

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Private Banking Operations - Associate / AVP

Customer Service Advisor

Banking Associate / Senior Associate

Account Manager (Motor Finance Brokers - South)

Business Development Manager Intermediaries

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