In it and digital Work, Jobs in Yetminster, Dor (with Salaries)

Service Designer
Magna Housing —Dorchester
- £48,719 a year
- Full-time
- No degree
- Travel
- IT
Cyber Security Analyst
Leonardo UK Ltd —Yeovil
- £37,318 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Referral programme
ICT Technician
CareTech Group —Yeovil
- £25,662 a year
- Full-time
- Microsoft Office
- IT
12d
Marketing Assistant - Campaigns & Brand (12 month FTC)
Screwfix —Yeovil
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Flexible schedule
7d
Health and Care Intelligence Specialist Apprentice
Somerset NHS Foundation Trust —Taunton
- £39,959 a year
- Full-time
- Data analysis skills
- English
- SQL
- Annual leave
- Employee discount
8d
Customer Service Advisor
Screwfix —Yeovil
- Up to £12.64 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Employee discount
7d
Estate Agent
The Property Experts —Yeovil
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Admin Support Typist
Somerset NHS Foundation Trust —Yeovil
- £25,272 a year
- Full-time
- Microsoft Word
- IT
- Typing
- Annual leave
- Employee discount
4d
Delivery Manager/ Scrum Master
Scrumconnect Consulting —Taunton
- £450 - £500 a day
- Azure
- Software development
- Agile
Communications Coordinator
Dorset County Hospital NHS Foundation Trust —Dorchester
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Digital Trading Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Oracle
- Communication skills
- Employee discount
- Flexible schedule
12d
IT Business Systems Manager
Callen-Lenz —Salisbury
- From £65,000 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Annual leave
HR Administrator - 6 Month FTC
Screwfix —Yeovil
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Flexible schedule
14d
Creative Studio Manager
ADM —Lopen
- Hybrid work
- Management
Business Analyst (Weymouth or London based)
New Look —Weymouth
- Full-time
- Microsoft Word
- Bachelor's degree
- Agile
- Employee discount
13d
Media and Communications Officer
Wells City Council —Wells
- Up to £31,364 a year
- Weekend availability
- Bachelor's degree
- Travel
- In-person
- Flexitime
Quick apply
4d
LTQR Document Controller
Bouygues Construction —Bridgwater
- English
- Microsoft Office
- IT
4d
Operations & Development Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Employee discount
- Flexible schedule
11d
Test Technician
Thales —Templecombe
- Full-time
- Annual leave
- Employee assistance programme

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in it and digital jobs near yetminster, dor

Service Designer

Magna Housing -
Dorchester

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Job details

Full-time | Fixed term contract
£48,719 a year

Benefits

Company events

Qualifications

UX
IT
User research

Full job description

Salary £48,719 per annum plus benefits.
37 hours per week.
Home-based with occasional travel. You will be expected to be present for workshops and company events based in Dorchester DT1 2PJ, therefore we suggest that you reside within 70 miles distance of this location.
Fixed-term contract: 2 years.
The closing date for applications: 18.05.26 (Midday)

Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.

The role and what you take care of:

Magna is excited to announce a new opportunity for a dedicated Service Designer to join our organisation. In this role you will collaborate closely with our Business Analysts, delivering and designing critical end-to-end services across housing, repairs, customer contact, and support services. You will assist the business in transitioning from process-focused approaches to human-centred, insight-driven service design. If you share our Magna values and possess a strong commitment to excellence, we encourage you to apply.

Service Design & Transformation – you will lead end-to-end service design, address customer, colleague, and organisational needs, develop practical improvements, create full-service experiences, and design concepts, prototypes, and future-state solutions.
User-Centred Design & Research - conduct user research with tenants, customers, and colleagues to identify needs, pain points, barriers, and key moments. Ensure services are inclusive and accessible, especially for vulnerable customers. Translate insights into practical design principles and recommendations.
You will work closely with Magna’s Business Analysts to integrate service design and process expertise. Together you will create current maps, future designs, and prioritised improvement plans.
Create clear, actionable design artefacts such as service blueprints, customer journey maps, ecosystem maps, and evidence-based personas where relevant.
Embedding Service Design - support Magna's internal capability by coaching colleagues in user-centred thinking and contributing to service design standards, playbooks, and tools.
Stakeholder Engagement – collaborate with operational teams, housing officers, repairs teams, and contact centre staff. Run workshops to co-design services. Clearly and effectively communicate design decisions. A comprehensive role profile will be attached to the application process.

What you need to be successful:

Experience in service design, UX, or human-centred design alongside an excellent understanding of user-centred design principles and methodologies. Additionally, experience creating service design artefacts (e.g. journey maps, blueprints) with the ability to conduct and synthesise user research and insight.
Practical experience of working in multi-disciplinary teams, with excellent facilitation and stakeholder engagement skills, and the ability to turn complex problems into simple, practical solutions
It would be advantageous to have experience in housing, public sector, or regulated services. An understanding of vulnerability, inclusion, and accessibility. Experience working alongside Business Analysts or in transformation programmes and familiarity with Government Digital Service (GDS) or similar standards, alongside end-to-end service transformation.
You should demonstrate curiosity and empathy, showing genuine interest in the experiences of others. It is important to be pragmatic, balancing ideal design with practical limitations. Effective collaboration across various disciplines and teams is expected. Additionally, you must communicate confidently, offer constructive challenges, and maintain a strong commitment to enhancing essential services.
Your portfolio and practical experience matter more than formal qualifications - It would be advantageous to hold a degree or equivalent experience in Service Design, UX Design, Human-Centred Design, Design Thinking, Psychology, Sociology, or a related field is preferred. . Training or certification in human-centred design, design thinking, or service design (such as IDEO, Nielsen Norman Group, Service Design Network) is beneficial. Postgraduate qualification in Service Design, User Experience, Behavioural Science, or Public Service Design is relevant. Familiarity with Government Digital Service (GDS) standards and design principles is valued. Membership in professional bodies like Service Design Network is helpful.

Applicants with transferable qualities are encouraged to apply.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: [email protected] or by mobile: 07528 974936

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

Work Location: In person

Apply Now

Refine Your Search

in it and digital jobs in yetminster, dor

Service Designer

Cyber Security Analyst

ICT Technician

Marketing Assistant - Campaigns & Brand (12 month FTC)

Health and Care Intelligence Specialist Apprentice

Customer Service Advisor

Estate Agent

Admin Support Typist

Delivery Manager/ Scrum Master

Communications Coordinator

Retail Sales Advisor - Yeovil

Digital Trading Manager

IT Business Systems Manager

HR Administrator - 6 Month FTC

Creative Studio Manager

Business Analyst (Weymouth or London based)

Media and Communications Officer

LTQR Document Controller

Operations & Development Manager

Test Technician

I want to receive the latest job alerts for in it and digital in yetminster, dor

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