Scheduling coordinator Work, Jobs in Aberdeen, Abe (with Salaries)

Service Coordinator
Nucore Group Ltd —Aberdeen
- £30,000 - £33,000 a year
- Overtime
- Customer service
- Administrative experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Operations Coordinator
Trexon —Aberdeen
- Administrative experience
- Computer skills
- Communication skills
Quick apply
11h
TAR Coordinator
Wood —Aberdeenshire
- Full-time
- Hybrid work
- Management
- Maintenance
- Supervising experience
- Annual leave
- Life insurance
12h
Care Coordinator
Healthrites care solutions —Aberdeen
- £25,000 - £28,000 a year
- Part-time
- Management
- Driving
- In-person
Quick apply
4d
Tech Prof-Elect/Electronics
Halliburton —Aberdeen
- Full-time
- AutoCAD
- Engineering
- Maintenance

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scheduling coordinator jobs near aberdeen, abe

Service Coordinator

Nucore Group Ltd
Aberdeen

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
Referral programme
On-site parking

Qualifications

Operations management
Customer service
Administrative experience
Communication skills

Full job description

Service Co-ordinator, Fire, Safety and Security

Job Summary

The Service Coordinator is responsible for organizing, scheduling, and overseeing service operations to ensure efficient delivery of services to clients or customers. This role acts as a central point of communication between customers, service teams, and management, ensuring that service requests are handled promptly, resources are allocated effectively, and customer satisfaction is maintained.

Key Responsibilities

1. Service Scheduling & Coordination

Plan, schedule, and dispatch service technicians or field staff.
Prioritize service requests based on urgency and service level agreements (SLAs).
Monitor daily service activities and adjust schedules as needed.

2. Customer Service & Communication

Act as the primary contact for customer inquiries and service requests.
Provide updates on service status, delays, or changes.
Resolve customer concerns in a timely and professional manner.

3. Work Order Management

Create, track, and close work orders in the system.
Ensure all service documentation is accurate and up-to-date.
Maintain records of service history and customer interactions.

4. Team Coordination

Liaise with technicians, engineers, or service personnel to ensure job completion.
Provide technicians with job details, materials, and instructions.
Support team productivity by ensuring resources are available.

5. Inventory & Resource Management

Track parts, tools, and equipment required for service jobs.
Coordinate with procurement or warehouse teams for stock availability.
Ensure timely delivery of materials to service sites.

6. Compliance & Quality Assurance

Ensure services are delivered in compliance with company policies and regulations.
Monitor service quality and follow up on completed jobs.
Assist in implementing process improvements.

7. Reporting & Administration

Prepare reports on service performance, KPIs, and customer satisfaction.
Maintain databases and service management systems.
Assist with billing, invoicing, and service documentation.

Key Skills & Competencies

Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making skills
Attention to detail and accuracy
Ability to work under pressure and meet deadlines
Customer-focused mindset
Proficiency in service management software

Qualifications & Experience

Formal qualifications in Business Administration, Operations Management, or related field (preferred but not always required)
Proven experience in a coordination, administrative, or customer service role
Experience in service-based industries (e.g., HVAC, healthcare, IT services, logistics) is an advantage
Familiarity with scheduling and dispatch systems

Working Conditions

Office-based with frequent communication via phone and email
May require occasional overtime or shift work depending on service demands
Interaction with field staff and clients regularly

Key Performance Indicators (KPIs)

Response and resolution time for service requests
Customer satisfaction scores
Service completion rates
Schedule adherence and efficiency
Accuracy of documentation and reporting

Job Types: Full-time, Permanent

Pay: £30,000.00-£33,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

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scheduling coordinator jobs in aberdeen, abe

Service Coordinator

Operations Coordinator

TAR Coordinator

Care Coordinator

Tech Prof-Elect/Electronics

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