Business client service specialist Work, Jobs in Aberdulais, Ntl (with Salaries)

Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Business Sales Executive
STEPHOMA LUXURY HAIR LTD —Swansea
- £34,000 - £38,640 a year
- Full-time
- CRM software
- Sales
- Marketing
- Free parking
Quick apply
Account Executive
Benefact Group —Swansea
- £45,000 - £55,000 a year
- Full-time
- Annual leave
- Sick pay
Business Support Administrator
Tokio Marine HCC —Bridgend
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
Scheduler
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Marketing Manager
Ouma Ltd —Swansea
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Employee discount
- Referral programme
Quick apply
Insurance Adviser
Benefact Group —Llanelli
- From £30,000 a year
- Full-time
- Annual leave
- Sick pay
1d
Production Engineer EC&I Bias
Protium Green Solutions Ltd —Port Talbot
- £50,000 - £60,000 a year
- Full-time
- Programmable logic controllers
- No degree
- In-person
- Free parking
- Annual leave
Quick apply
4d
Senior Ecologist
Network Rail —Baglan
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Maintenance
- Presentation skills
- Driving
- Employee discount
13d
Site Agent/Senior Site Agent
AmcoGiffen —Pontyclun
- £55,000 - £68,000 a year
- Full-time
- Civil engineering
- Engineering
- Maintenance
- Annual leave
- Life insurance
Quick apply
3d
Mobile Technical Operative (M&E)
Equans —Swansea
- Full-time
- Maintenance
- Driving
- HVAC
- Annual leave
- Employee assistance programme
3d
Water Hygiene Technician
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
Bank support Worker - Driver
Active Care Group —Burry Port
- £12.75 - £14.00 an hour
- Night shift
- Travel
- Leadership
- Annual leave
- Referral programme
Quick apply
Quantity Surveyor/Senior Quantity Surveyor
AmcoGiffen —Pontyclun
- £40,000 - £70,000 a year
- Full-time
- No degree
- Mentoring
- Contracts
- Annual leave
Quick apply
11d
Asbestos Surveyor
SOCOTEC UK & Ireland —Bridgend
- Overtime
- Hybrid work
- Annual leave
Quick apply
Asbestos Analyst
SOCOTEC UK & Ireland —Bridgend
- Overtime
- Remote
- Travel
- Annual leave
Quick apply

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Customer Service Representative

ERS Administration Services
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

business client service specialist jobs in aberdulais, ntl

Customer Service Representative

Recoveries Specialist

Customer Service Representative

Business Sales Executive

Account Executive

Business Support Administrator

Scheduler

Marketing Manager

Insurance Adviser

Production Engineer EC&I Bias

Senior Ecologist

Site Agent/Senior Site Agent

Mobile Technical Operative (M&E)

Water Hygiene Technician

Bank support Worker - Driver

Quantity Surveyor/Senior Quantity Surveyor

Asbestos Surveyor

Asbestos Analyst

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