Support associate Work, Jobs in Aberthaw, Vgl (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
5d
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
7d
Research Associate - Microscopy
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
Front Office Associate - 32 HRS
Marriott Cardiff —Cardiff
- Part-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Team Member
NEXT —Mid Glamorgan
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
4d
Process Operator
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors
Amano Technologies Ltd —Cardiff
- £34.02 an hour
- Hybrid work
- Master's degree
- University
- Mentoring
Quick apply
3d
Store Associate
ASICS —Bridgend
- Sales
- Customer service
- Health & wellbeing programme
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
Lettings and Events Associate
Verse —Cardiff
- £15,736.50 a year
- Part-time
- Organisational skills
- Life insurance
Quick apply
7d
Joiney CAD Techician
Sonabuild —Bridgend
- £33,000 - £40,000 a year
- Full-time
- AutoCAD
- Engineering
- Organisational skills
Quick apply
10d
Field Service/Install Engineer
Snap-on Diagnostics —Bridgend
- Full-time
- Mechanical knowledge
- Time management
- Employee discount
- Life insurance
Quick apply
5d
Academy Penetration Testing Consultant
Bridewell —Cardiff
- Full-time
- Hybrid work
- No experience needed
- Travel
- Mentoring
Quick apply
13d
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
Junior Sales Associate
GRA marketing —Cardiff
- Full-time
- Sales
- Customer service
- English
- Flexitime
- Referral programme
Quick apply
11d
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
3d

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support associate jobs near aberthaw, vgl

Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

support associate jobs in aberthaw, vgl

Product Support Associate

Wales Engagement Associate

Research Associate - Microscopy

Front Office Associate - 32 HRS

Team Member

Process Operator

Customer Services Associate

Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors

Store Associate

VacancyTitle: Resident Services Associate

Lettings and Events Associate

Joiney CAD Techician

Field Service/Install Engineer

Academy Penetration Testing Consultant

General Support

Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment

Operations Associate

Graduate Business Operations Associate

Junior Sales Associate

Guest Relations Associate

I want to receive the latest job alerts for support associate in aberthaw, vgl

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