Customer care specialist Work, Jobs in Abertillery, Bgw (with Salaries)

Document Scanning Manager
NHS Wales Shared Services Partnership —Pontypool
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
1d
Clinical Assessor
Capita Health Assessment Advisory Service —Cardiff
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Paid training
- Employee discount
Quick apply
Warehouse Operative - Evenings
Evri —Cardiff
- £12.71 an hour
- Part-time
- Annual leave
9d
Warehouse Operative
Evri —Cardiff
- £12.71 an hour
- Full-time
- Annual leave
8d
Community Engagement Coordinator
Hafod —Treharris
- £31,000 a year
- Part-time
- Recruiting
- Communication skills
3d
Sales Assistant
Jollyes Pets —Merthyr Tydfil
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Communication skills
Quick apply
Fire Safety Officer
Hafod —Cardiff
- £50,000 a year
- Full-time
- Communication skills
6d
Project Night Worker
Hafod —Cardiff
- £13.45 an hour
- Part-time
- Communication skills
8d
Dental Nurse
Bupa Dental Care —Abergavenny
- Full-time
- Employee assistance programme
- Employee discount
Warehouse Operative Twilights
Evri —Bridgend
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
Peripatetic Support Worker
Hafod —Cardiff
- £13.90 an hour
- Part-time
- Communication skills
10d
Warehouse - Operative Twilights
Evri —Bridgend
- £12.79 - £19.19 an hour
- Overtime
- Annual leave
Warehouse Operative Nights
Evri —Bridgend
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Customer Service Advisor
LegalAndGeneral —Cardiff
- £24,720 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Life insurance
Quick apply
8d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Payroll Reconciliatons Specialist
Legal & General Investment Management —Cardiff
- Analysis skills
- Communication skills
- Employee discount
11h
Customer Payroll Reconciliatons Specialist
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
1d
Rehabilitation Specialist
Nuffield Health —Pentyrch
- Up to £27,985 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Claims Case Handler
E-Medicals UK Ltd —Clevedon
- From £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Flexitime
Quick apply
4h

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customer care specialist jobs near abertillery, bgw

Document Scanning Manager

NHS Wales Shared Services Partnership -
Pontypool

Apply Now

Job details

Full-time
£40,559 - £48,841 a year
1 day ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Scanning
Performance management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Organisational skills
Leadership
Communication skills
Operations leadership experience

Full job description

An exciting opportunity has arisen for an experienced and motivated manager to lead our Document Scanning Team within Primary Care Services at NWSSP.

This is a pivotal operational management role responsible for overseeing the delivery of business-critical document scanning services that support NWSSP PCS and NHS Wales. In addition to managing the Document Scanning Team, the post holder will provide managerial support for Print and Post Room Services and the EPS Smartcard Team, ensuring high-quality, efficient and compliant service delivery across all areas. As a manager you will work closely with internal and external stakeholders across NWSSP and NHS Wales stakeholders, providing expert advice, managing performance, driving continuous improvement and ensuring service targets are consistently achieved.

We are looking for an individual with excellent leadership, communication and organisational skills who can effectively manage competing priorities within a fast-paced operational environment. Experience of managing teams, analysing performance information and delivering service improvements is essential.

This is a hybrid working role. Attendance at the office is required for a minimum of three days per week, together with additional on-site support as required to ensure effective operational cover.

The Document Scanning Manager is responsible for the operational management of the Document Scanning Team, Print and Post Room Services and EPS Smartcard Team within Primary Care Services.

The role oversees large-scale document scanning operations supporting NWSSP and NHS Wales, including the delivery, preparation, and scanning of Pharmacy contractor, prescribing and dispensing GP practice prescriptions alongside ophthalmic claims, medical records and other business-critical information to dedicated time frames.

The post holder will provide management to operational teams, ensuring service targets, quality standards and performance objectives are achieved. They will manage staff performance and development, lead continuous improvement initiatives, oversee resource planning and ensure the effective use of scanning technology and associated systems.

Working collaboratively with stakeholders across NHS Wales and external organisations, the post holder will provide specialist advice and support on document scanning services, records management and operational processes.

The role requires a proactive and adaptable manager with strong communication, analytical and organisational skills, capable of managing competing priorities within a complex and fast-paced operational environment.

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Apply Now

Refine Your Search

customer care specialist jobs in abertillery, bgw

Document Scanning Manager

Clinical Assessor

Warehouse Operative - Evenings

Warehouse Operative

Community Engagement Coordinator

Sales Assistant

Telephone Fundraiser - Full Time Contract (Remote)

Fire Safety Officer

Project Night Worker

Dental Nurse

Warehouse Operative Twilights

Peripatetic Support Worker

Warehouse - Operative Twilights

Warehouse Operative Nights

Customer Service Advisor

Customer Enablement Specialist

Customer Payroll Reconciliatons Specialist

Customer Payroll Reconciliatons Specialist

Rehabilitation Specialist

Claims Case Handler

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