Manager, marketing analytics Work, Jobs in Abingdon, Oxf (with Salaries)

Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
13d
Assistant Project Manager - Data Centres & Enterprise Infrastructure
Protek Systems Limited —Oxford
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- English
Quick apply
12d
Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
10d
Accounting Manager (Cluster)
Miele —Abingdon
- Up to £75,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Accounting
- Employee discount
12d
Account Manager - Corporate Subscriptions, Applied Research Intelligence
Wiley —Oxford
- £53,100 - £78,767 a year
- Full-time
- Sales
- Business development
- Travel
Senior Manager, Product Marketing (Europe)
Immunocore —Oxford
- English
- Analysis skills
- Project management
Head of Procurement
ODS —Oxford
- £69,966 - £72,373 a year
- Full-time
- Contracts
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Part-time
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
Head of Development & Partnerships
EMBS Community College (Oxford & Banbury) —Oxford
- £37,000 - £50,275 a year
- Part-time
- Hybrid work
- CRM software
- Customer service
- Marketing
Quick apply
13d
SVP Head of Global EHS (all genders)
Evotec —Abingdon
- Full-time
- Engineering
- English
- Master's degree
New Business Operations Manager
Miele —Abingdon
- £40,000 - £46,000 a year
- Full-time
- Sales
- Project management
- Business
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Didcot
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
New Business Account Manager
Miele —Abingdon
- £57,000 - £63,000 a year
- Full-time
- Sales
- Business development
- Business
Director, Strategic Accounts
M3EU —Abingdon
- Full-time
- Hybrid work
- Business development
- Annual leave
- Employee discount
Quick apply
Business Development Manager
Complete Care Plus Services Ltd —Oxford
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
11d
Manager, Marketing Analytics
Invesco —Henley on Thames
- Full-time
- Hybrid work
- SQL
- AWS
- Python
- Annual leave
- Life insurance
Senior Project Manager
Orano —Abingdon
- Full-time
- Hybrid work
- Project management
- Travel
- Annual leave
Manager, International Commercial Growth Projects
Energizer —High Wycombe
- £59,100 - £110,200 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Quick apply
10d
Program Manager - UK
MDA Space —Didcot
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
- Employee assistance programme
- Life insurance
Head of Strategic HR & Advisory
Reading Borough Council —Reading
- £72,998 - £90,526 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
- Annual leave

I want to receive the latest job alerts for manager, marketing analytics in abingdon, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager, marketing analytics jobs near abingdon, oxf

Business Development Manager jobs in Oxford

Account Manager jobs in Oxford

Program Manager jobs in Didcot

Associate Project Manager jobs in Oxford

Senior Vice President jobs in Abingdon

Business Operations Manager jobs in Remote

Business Operations Manager jobs in Tameside

Finance Business Partner jobs in London

Business Analyst jobs in Sheffield

Business Operations Manager jobs in Dunfermline

Business Analyst Internship jobs in London

Marketing Executive jobs in Manchester

Analytics Manager jobs in London

Marketing Analytics Manager jobs in London

Product Marketing Manager jobs in London

Director Of Business Development jobs in Bristol

Business Support jobs in Birmingham

Director Of Business Development jobs in Dyce

Director Of Business Development jobs in Birmingham

Director Of Business Development jobs in Sale

Service Business Operations Manager

Miele -
Abingdon

Apply Now

Job details

Full-time
£45,000 - £50,000 a year
13 days ago

Benefits

On-site gym
Financial planning services
Discounted gym membership
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership

Full job description

Customer Service Operations Manager

Location: (Until Mid 2026) Abingdon / (Permanent Location) Reading

About the team

Our Customer Service Business Support (SBS) team sits at the heart of Miele's aftersales operation, providing the expertise, leadership, and operational support that enables us to deliver a premium customer experience every day.

SBS is at the heart of Miele's aftersales operation, delivering exceptional customer experiences through expert complaint resolution, field service planning, and operational support. As Customer Service Operations Manager, you will lead our Planning, Customer Resolutions, and Back Office teams, while monitoring operational performance of our outsourced partners. This is a high-impact leadership role responsible for translating strategy into results, driving service performance, developing high-performing teams, and delivering continuous improvement across Service Operations. We're looking for a visible, customer-focused manager who can build capability, create accountability, and use data and insight to deliver exceptional outcomes for our customers and our business.

We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Your Responsibilities

Support the delivery of service business objectives through effective planning, coordination, and operational management across Service Business Support functions.
Ensure operational plans, objectives, and performance expectations are clearly communicated, understood, and embedded across the team, creating alignment between business strategy, team goals, and individual performance.
Create and lead a high-performance, customer-focused culture through visible leadership, coaching, development, and clear standards of delivery.
Monitor, manage and improve SBS operational performance and KPI delivery in line with agreed business objectives, using data, customer insight, and root-cause analysis to drive make recommendations and continuous improvement in the team.
Lead the management and resolution of complex customer escalations, executive complaints, regulatory matters, and small claims cases.
Identify opportunities to reduce customer friction and contact demand through process simplification, continuous improvement, and digital self-service initiatives.
Partake in cross-functional service improvement projects and improve customer experience and operational efficiency.

What we are looking for

Proven management within a customer service, contact centre, or service operations environment.
Demonstrable success in creating and delivering operational plans that translate business plans into priorities for the team with measurable outcomes, and sustainable performance improvements.
Experience developing high-performing teams through coaching, performance management, establishing clear accountability and standards, and providing recommendations for succession planning, and capability development.
Experience working with an outsourced contact centre or service delivery partners.
Ability to prioritise competing operational demands and translate complex challenges into clear, actionable plans and outcomes.
Analytical and problem-solving skills, using data, customer insight, and root-cause analysis to drive operational decision-making and continuous improvement.
Experience supporting and embedding operational change across teams, ensuring new processes, standards, and ways of working are consistently adopted and sustained.
Demonstrable experience managing complex customer escalations, complaints, and high-risk service issues through to resolution.
Visible, engaging, and accountable Manager who builds trust, clarity, and confidence through regular communication and presence within the operation.
Customer-focused, with a passion for delivering a premium customer experience.
Resilient and highly organised, with the ability to manage within complexity while maintaining focus on simple priorities and outcomes.

What we offer

A salary of up to £50,000, alongside a competitive benefits package
A bonus opportunity of up to two months’ salary
Extensive discounts on Miele products for you, your family and your friends
Discounted gym membership and a subsidised onsite café
An extensive health cash plan and free eye tests

Additional Information

This is a full-time, permanent position based temporarily at our Abingdon headquarters before the role moves to our future Reading Headquarters in mid-2027. We expect the successful candidate to work from our headquarters full-time to be present with our onsite 3rd line support team. We recognise that travelling temporarily to Abingdon may create additional costs for some candidates, and we can explore appropriate support as part of the recruitment process.

We welcome applications from people of all backgrounds and remain committed to creating an inclusive workplace where everyone can contribute, develop and succeed.

£45,000 - £50,000

Apply Now

Refine Your Search

manager, marketing analytics jobs in abingdon, oxf

Service Business Operations Manager

Assistant Project Manager - Data Centres & Enterprise Infrastructure

Head of Field Service

Accounting Manager (Cluster)

Account Manager - Corporate Subscriptions, Applied Research Intelligence

Senior Manager, Product Marketing (Europe)

Head of Procurement

Part-time HR Manager (Learning & Development/ Organisational Development)

Head of Development & Partnerships

SVP Head of Global EHS (all genders)

New Business Operations Manager

HR Case Manager - Field Based ( Nationwide travel)

New Business Account Manager

Director, Strategic Accounts

Business Development Manager

Manager, Marketing Analytics

Senior Project Manager

Manager, International Commercial Growth Projects

Program Manager - UK

Head of Strategic HR & Advisory

I want to receive the latest job alerts for manager, marketing analytics in abingdon, oxf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected