Receptionist
Contract: Professional Services, Production & Technology
Location: Manchester, M2 3AE
Hours of work: 30
Working Pattern: Tuesday - Thursday (13:00 - 19:00)
Friday - (07:00 - 19:00)
Contract Type: Fixed Term Contract - 9 months
Hourly Rate: £13.69
Are you passionate about safety and delivering an excellent customer experience?
As a Receptionist / Security Officer with ISS UK, you will play a key role in creating a safe and secure environment, protecting colleagues, customers, and assets through professional security operations, while providing a welcoming and professional front-of-house presence on site.
The Role
- Always ensure the safety and security of the site and all individuals present
- Remain vigilant and proactively identify and respond to any suspicious activity
- Prevent any unauthorised access to the premises through effective security procedures
- Maintain awareness of on-site activities and daily operations to support effective service delivery
- Build and maintain positive, professional relationships with customers and colleagues
- Adhere to all Health & Safety procedures and promptly report any hazards or breaches
- Work effectively both independently and as part of a team, depending on site requirements
About You
- Previous experience within a security, reception, or customer-facing environment is preferred
- Hold a valid front-line SIA licence (Security Guarding, Door Supervision, or Close Protection)
- Knowledge and experience of security systems and related technology
- Experience in a reception or front-of-house environment, including managing visitors, handling enquiries, and creating a professional first impression
- Strong attention to detail with a consistent and methodical approach to tasks
- Reliable team player with excellent customer service and communication skills, both face-to-face and over the phone
- Professional appearance and demeanour, with the ability to represent the organisation positively at all times
- Willingness to learn and develop professionally
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
