Assistant front office manager Work, Jobs in Addiscombe, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
8d
Receptionist/Customer Service Assistant
Kingfisher House Business Centre —Bromley
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Office
- Front desk
- Cleaning
- Free parking
Quick apply
4d
Administrative Assistant (Temporary)
Contiem —London
- Temporary
- Hybrid work
- Inventory control
- Computer literacy
- Hotel
- Annual leave
Quick apply
3d
Executive Assistant & Office Manager
DigitalBridge —London
- Microsoft Powerpoint
- Microsoft Outlook
- Salesforce
Quick apply
Office Manager & PA
Tug Agency —London
- Google Suite
- Computer literacy
- Research
- Work from home
7d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Organisational skills
- Front desk
- Communication skills
Receptionist Administrator
Turning Point —London
- £24,773 - £28,406 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Annual leave
11d
Executive Assistant Office Manager
KellyDeli —London
- Full-time
- Computer literacy
- English
- Administrative experience
- Annual leave
Quick apply
Assistant Manager - Reservations
The Hongkong and Shanghai Hotels, Limited —London
- Hotel
- Team management
- Communication skills
Dedicated Lunch Cover Receptionist
Rapport —London
- £20,293 a year
- Part-time
- English
- Hotel
- Front desk
- Employee assistance programme
5d
Assistant Restaurant Manager
Oita Soho —London
- From £39,000 a year
- Weekend availability
- Microsoft Word
- Inventory control
- Restaurant management
- Employee discount
Quick apply
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Assistant Front of House Manager
Cairn Group —London
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
4d
Assistant Manager - Guest Relations
The Hongkong and Shanghai Hotels, Limited —London
- English
- Hotel
- Organisational skills
Assistant Manager
Five Guys UK —London
- Up to £36,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Nights Front of House Assistant
Locke —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
5d
Guest Service Assistant
Hilton London Angel Islington —London
- Full-time
- Front desk
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Assistant General Manager
Lenny's —London
- Up to £55,000 a year
- Full-time
- Restaurant management
- Recruiting
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager Guest Services
Andaz Liverpool Street —London
- £35,120 a year
- Full-time
- Customer service
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
7d
Night House Host/Receptionist
Locke —London
- £28,000 - £29,000 a year
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply

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assistant front office manager jobs near addiscombe, gtl

Guest Service Manager

Holiday Inn Express London-Croydon
Croydon

Quick apply

Job details

Full-time
£28,100 a year
8 days ago

Benefits

Discounted or free food
Company pension
Canteen
Company events
Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Internal department liaison
Complaint handling
Supervising experience
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hotel experience
Hospitality management

Full job description

Guest Service Manager

Holiday Inn Express London - Croydon

At Holiday Inn Express London - Croydon , we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 156-room hotel offers modern comfort with a warm, friendly service that stands out.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the Deputy General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. Guestline, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the Deputy General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express London - Croydon .

Job Types: Full-time, Permanent

Pay: £28,100.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Employee discount

Experience:

Opera PMS: 2 years (required)
Hotel Reception : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

assistant front office manager jobs in addiscombe, gtl

Guest Service Manager

Receptionist/Customer Service Assistant

Administrative Assistant (Temporary)

Executive Assistant & Office Manager

Office Manager & PA

Office Coordinator (f/m/d)

Receptionist Administrator

Executive Assistant Office Manager

Assistant Manager - Reservations

Dedicated Lunch Cover Receptionist

Assistant Restaurant Manager

Assistant Front of House Manager

Assistant Front of House Manager

Assistant Manager - Guest Relations

Assistant Manager

Nights Front of House Assistant

Guest Service Assistant

Assistant General Manager

Assistant Manager Guest Services

Night House Host/Receptionist

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