Join Superdrug Head Office- Make a Real Difference Every Day!
Location: East Croydon
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary: Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.
We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
Here's the exciting bit… A day includes:
Ensuring that department, business and cross-functional strategies are explored and implemented through category analysis and planning
Collaborating with and challenging the buying teams in making commercially-sound decisions relating to stock, that maximise sales, margin and income, whilst minimising risk.
Key Responsibilities
Planning the optimal range/assortment by store group, alongside the buying team and working with Visual Planners to bring these to life on planograms
Preparing key performance reports and ad hoc analyses to aid decision making
Owning and managing the range review process ensuring the critical path is adhered to
Managing the category stock budgets, ensuring the quality of stock is constantly reviewed and optimised
Effectively managing discontinued lines out of the business, minimising any margin impact
Helping ascertain and support the strategic direction for space and agreeing the associated budget impacts
Setting customer focused merchandising principles, ensuring fixture is right for the category & the business guidelines
Analysing trials and initiatives to provide clear insights and proactively suggest next steps
Undertaking various other tasks for the role, and where required, to support others within the merchandising team
Undertaking other business projects as and when required, liaising with departments including commercial, finance, data insights, marketing, supply chain, property and store operations
Generates detailed customer focused initiatives, in line with the logistics strategy and supports with execution
Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline
Ensures the team priorities actions which delight the customer/team member
This job is a good fit for you if:
You can work effectively and efficiently in an ever-changing environment
You enjoy delving into performance and behaviours/insights to drive strategies and decisions
You know you add value through collaborative working, and ensuring people feel engaged
You understand how important ‘right stock, right place, right time’ is to retail businesses
You are adept at looking at the bigger picture
You can easily adapt to new environments, and working with many different stakeholders
You get satisfaction through realising your strategies and seeing the results.
Establishes strong relationships at all levels
Can manage tough/complex messages with all stakeholders
Role model collaboration to the team to exceed goals
Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way
Effectively manages their team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated
Feels empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so
Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy
Uses data and insights to challenges the status quo to keep us ahead of the competition
Uses data to inform and generate new ideas and make decisions to improve on future plans
What you’ll need to succeed:
You will have experience in merchandising, inventory management, retail planning or retail analytics
You could be a Junior Merchandiser or Assistant Merchandiser looking to take the next step in your career
You will demonstrate good attention to detail and data integrity
You will have good verbal reasoning skills and the ability to understand and interpret the bigger picture as well as present to key stakeholders in the business
You will be numerate and analytical
You will be positive and proactive, and use analytical skills to seek solutions
You will have an aptitude to challenge the status quo, and figures that appear misleading
You will be team focused and be able to work collaboratively with other departments
You will be confident with the Microsoft Office suite - in particular Excel; and demonstrate an aptitude for working with spreadsheets
Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offlineplatform
Tech & AI : Helping your team understand when to use AI, when to rely on human judgment, and how to combine both
Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work
Tech & AI Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs
Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion
Here's what's in it for you:
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
- Come and be part of something special!
For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
Why Work With Us?
Join our team at Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?
Bonus
We have a competitive bonus scheme here and if you reach all of your targets you can achieve up to a 15% on Target /30% Max, alongside your March salary!
Pay Review
We review our pay every year and any increases will take effect from 1st January.
Pension
Saving for retirement is one of the best investments you can make for your future, we can help you with that! If you contribute 5% we’ll contribute pension contributions up to 7%.
Private Medical
You have the option to opt into our Private Medical Insurance scheme. We will pay for your individual cover. You can also add parent and children to this at your own cost.
Aviva Digicare Workplace+
You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!
Holiday
You’ll get 25 days holiday to use when you like, plus 8 UK bank holidays (pro rated if you work part time). We’ll also increase your holiday the longer you stay, rising to 28 after 3 years, up to 30 after 5 years! You can also buy or sell some each year.
Stream
The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.
Product Samples & Events
We're often welcoming our suppliers to come in and talk to the team about great new products launches as they’re landing in store. Keep your eye out in the Head Office Cafe to get your hands on some freebies!
Amazing Team
Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!
Team Member Discount
Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!
Fantastic Fun
Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.
Inspiring Futures
Superdrug is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles within the head office.
Journey to Joining Our Amazing Team
1
Submit Your Application
Apply online with your CV, highlighting how your skills align with the role at Superdrug.
2
Initial Screening
Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!
3
First Interview
If selected, you will be invited to a competency-based interview with the line manager via teams.
4
Second Interview
If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.
5
Offer & Contract
Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.
6
Onboarding
After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.
