Area representative Work, Jobs in Airdrie, Nlk (with Salaries)

Part Time Customer Contact Advisor
KwikFit —Bellshill
- £20,022.91 a year
- Part-time
- Hybrid work
- Conflict management
- Time management
- Annual leave
- Employee discount
8d
Prisoner Custody Officer- Glasgow
Mitie —Glasgow
- Communication skills
Waste Loader- Lower Polmaise - 102309
Stirling Council —Bannockburn
- £27,405 - £28,611 a year
- Hybrid work
- Annual leave
- Work from home
10d
Wildlife Assistant
Scottish SPCA —Fishcross
- £24,784.50 a year
- Weekend availability
- Medication administration
- Customer service
- Communication skills
11d
Quality Advisor
Omexom UK —Scotland
- English
- Microsoft Office
- Continuous improvement
- Work from home
Gate Person
Omexom UK —Scotland
- Overtime
- Writing skills
- Power tools
- In-person
General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days
BaxterStorey —Inchinnan
- No weekends
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Supervisor
Mears Group —Glasgow
- Up to £38,000 a year
- Full-time
- Supervising experience
- First Aid Certification
- Organisational skills
- Annual leave
- Employee discount
12d
Policy Officer - Consumer Vulnerability
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
8d
General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days
BaxterStorey UK —Inchinnan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Chef Manager
BaxterStorey UK —Hamilton
- £28,000 a year
- Full-time
- Hospitality
- Business development
- Project management
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Site Labourer
Omexom UK —Scotland
- Overtime
- Writing skills
- Maintenance
- Power tools
Maintenance Assistant - Kirkintilloch Leisure Centre
East Dunbartonshire Leisure & Culture Trust —Kirkintilloch
- £30,210.96 - £33,432.69 a year
- Weekend availability
- First Aid Certification
9d
Equity and Excellence Lead
East Dunbartonshire Council —Kirkintilloch
- £36,242.51 - £41,534.72 a year
- Experience working with children
- Mentoring
- Communication skills
Food Service Team Member
BaxterStorey —Glasgow
- £13.44 an hour
- Day shift
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
8d
Field Sales Representative
Lti transformations —Falkirk
- £500 - £1,500 a week
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Area Manager Final Mile
Hermes Europe —Glasgow
- £12.71 an hour
- Analysis skills
- Continuous improvement
- Leadership
8d
Operations Analyst
Nucleus Financial Group —Glasgow
- Mentoring
- Financial services
- Communication skills
- Annual leave
3d
Leisure Assistant - Leisuredrome
East Dunbartonshire Leisure & Culture Trust —Bishopbriggs
- £27,240.02 - £29,612.91 a year
- Weekend availability
4d

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Part Time Customer Contact Advisor

KwikFit -
Bellshill

Apply Now

Job details

Part-time
£20,022.91 a year
8 days ago

Benefits

Annual leave
Employee discount

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Appointment booking and call handling
Conflict management
Customer interaction
Interpersonal troubleshooting
Time management

Full job description

About us

Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected!

That’s what it’s all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.

And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.

Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.

The role

Our Motability Advisor is a multi-skilled roll, providing outstanding service to our customers. You will be required to make bookings, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.

The ideal candidate will be customer focused, detail oriented and innovative. You should be polite, accurate, knowledgeable and able to work well within a team.

Able to adapt your skills and knowledge to create a one stop shop for our Motability Customers, whilst delivering a world class customer experience.

The following part time shift patterns are available:

Monday 8am until 4.30pm, Tuesday 9.30am until 6pm, Saturday 8.30am until 5pm and Sunday 10am until 4pm, 30 hours over 4 days
Training will be completed onsite, side by side
Hybrid working one day per week once training has been successfully completed

Key accountabilities

Achieving personal and team targets.
Maintain high levels of customer awareness and flexibility.
Report areas of improvement or concern to Coach/Manager.
Work as a conscientious team member.
Promote a professional image of Kwik Fit and Motability.

Skills & experience

Striving to achieve first call resolution and maintain the quality of service provided by the call centre.
Using listening skills to understand the needs of the customer before offering the best possible solution.
Responding efficiently to customer and creating a positive experience.
Remaining calm and professional while dealing with our customers and providing them with best solutions to resolve their issues.
Joining a team of Call Centre Customer Service representatives and building a positive relationship of teamwork, trust and excellence.
Participating in training and motivated to increase and improve existing skills
An ability to adapt to various functions within the team, whilst reaming customer focused.

Background and Knowledge

Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communications skills.
Proven ability to assess information and make informed decisions.
Ability to resolve conflict and diffuse tension.
Strong time management skills.
Taking ownership of each situation, to ensure we reach an appropriate resolution.

Other

34 days pro rata annual leave including bank holidays
Exclusive discounts at major retailers, restaurants, holidays and much more
Generous staff discounts for you and your family
Award-winning training and development, with fantastic career prospects
Wide range of wellbeing support for you and your family

Job Reference: KF24029

Apply Now

Refine Your Search

area representative jobs in airdrie, nlk

Part Time Customer Contact Advisor

Prisoner Custody Officer- Glasgow

Waste Loader- Lower Polmaise - 102309

Wildlife Assistant

Quality Advisor

Gate Person

General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days

Supervisor

Policy Officer - Consumer Vulnerability

General Assistant – Part Time | Ideal for Students Around 20 hours per week | 2–3 days

Chef Manager

Customer Service Representative

Site Labourer

Maintenance Assistant - Kirkintilloch Leisure Centre

Equity and Excellence Lead

Food Service Team Member

Field Sales Representative

Area Manager Final Mile

Operations Analyst

Leisure Assistant - Leisuredrome

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