Client advisor Work, Jobs in Alcester, War (with Salaries)

Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Healthy Lifestyle Advisor
ICE Creates —Warwick
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
18h
L'Oréal Luxe Multi-Brand Beauty Advisor, Selfridges Birmingham (37.5 Hours)
l'Oréal —Birmingham
- Full-time
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Client Experience Advisor
Select Engineering —Coventry
- £24.07 an hour
- Call to connect
- Customer service
- Communication skills
- Time management
2h
Client Advisor
Marsh —Worcester
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Business Customer Service Advisor
Centrica —Birmingham
- £28,073 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
20h
Cyber Security Apprentice
Key Sigma Ltd —Cheltenham
- £15,600 - £24,863 a year
- Full-time
- English
- Machine learning
- IT
- Free parking
- Sick pay
Quick apply
Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Sales Executive (MarTech) - remote job
CDXP Me —Kington
- Remote
- English
- Leadership
- Communication skills
Site Security Officer (SSO) / Regional Security Advisor
GIOS Tech —Birmingham
- £68.00 - £68.75 an hour
- Call to connect
- Travel
- IT
- In-person
Quick apply
5d
Beauty Advisor
ghd hair —Birmingham
- Part-time
- Sales
- Business development
- Negotiation
- Employee discount
Quick apply
Mortgage Advisor
The Mortgage Experts —Leamington Spa
- £60,000 - £100,000 a year
- Remote
Careers Advisor
Solihull College and University Centre —Solihull
- Up to £36,562 a year
- Free parking
- Annual leave
6d
Customer Service Advisor (Part-time)
Lucart Hygiene Limited —Worcester
- £13.28 an hour
- Part-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Store discount
Quick apply
5d
Sales Progressor
Sheldon Bosley Knight —Leamington Spa
- Up to £28,000 a year
- Full-time
- Sales
- Administrative experience
- Typing
- Annual leave
- Employee discount
Quick apply
Help Hub Advisor
POhWER —Birmingham
- £25,877.80 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
10d
Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
Visual Content Producer (Video and Photo)
West Midlands Fire Service —Birmingham
- £35,412 - £37,280 a year
- Full-time
- Free parking
- Employee assistance programme
3d
Mortgage Broker - Partner Advisor
The Mortgage Experts —Worcester
- £60,000 - £100,000 a year
- Remote
- Marketing
Event Sales Advisor (Fixed Term Maternity Cover)
The Warwickshire Golf and Country Club —Warwick
- £13,879.32 a year
- Weekend availability
- Sales
- Communication skills
- Free parking
- Employee assistance programme

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Customer Success Advisor

Mears Group -
Evesham

Apply Now

Job details

Permanent
Up to £30,000 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Complaint handling
Communication skills

Full job description

Annual salary: up to £30,000.00

REQ0038138

Contract Type:

Permanent

Business Area:

Customer Success

Location:

Evesham

Annual salary: up to £30,000.00

Customer Success Advisor

Location: Evesham

Contract: Full Time Permanent

Salary up to £30,000 per annum

42.5 hours per week (8-5 Monday- Friday)

Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Success Advisors across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract.

About the Role:

We are looking for a Customer Success Advisor to join our team, working within a social housing environment on a stable and long‑term contract. The role is focused on delivering an excellent customer experience by working closely with our local operational teams, who understand the importance of collaboration and supporting the communities we serve.

As a Customer Success Advisor, you will be a positive and professional representative of Mears, acting as a key point of contact for customers throughout the works lifecycle. You will work closely with the contract operational team on a day‑to‑day basis, providing front‑facing support, guidance, and advice, as well as proactive and clear communication at every stage.

Putting the customer at the heart of everything we do, you will help ensure that service delivery meets the needs of the business, our clients, and our customers, contributing to positive outcomes and high levels of customer satisfaction.

Day to Day duties:

Be the first point of contact for complaints across all channels of communication

Resolve queries, diagnose situations, and process requests with care and accuracy
Use our bespoke system to log and manage customer interactions
Provide admin support for Customer & Communications tasks
Meet service level agreements and performance targets
Build strong relationships across the business
Create satisfaction by exceeding expectations

Role Criteria

Experience in Complaint handling
A natural communicator with great interpersonal skills
Calm under pressure, with a sharp eye for detail
Adaptable, empathetic, and customer-focused
Confident using new systems and multitasking effectively
Passionate about making a difference in diverse communities
Good communication skills written and verbal
Basic knowledge of housing maintenance and call centre environments desirable but not essential

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Joe Monger ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

client advisor jobs in alcester, war

Customer Success Advisor

Healthy Lifestyle Advisor

L'Oréal Luxe Multi-Brand Beauty Advisor, Selfridges Birmingham (37.5 Hours)

Client Experience Advisor

Client Advisor

Business Customer Service Advisor

Cyber Security Apprentice

Home Energy Advisor

Sales Executive (MarTech) - remote job

Site Security Officer (SSO) / Regional Security Advisor

Beauty Advisor

Mortgage Advisor

Careers Advisor

Customer Service Advisor (Part-time)

Sales Progressor

Help Hub Advisor

Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham

Visual Content Producer (Video and Photo)

Mortgage Broker - Partner Advisor

Event Sales Advisor (Fixed Term Maternity Cover)

I want to receive the latest job alerts for client advisor in alcester, war

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