Service advisor Work, Jobs in Alcester, War (with Salaries)

Sales and Service Advisor
Viezu Technologies Ltd —Alcester
- From £26,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
3h
Audi Service Advisor
Listers —Worcester
- Up to £36,000 a year
- Full-time
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
12d
BMW Service Advisor
Sytner BMW Warwick —Warwick
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
3d
Full-time Customer Service Sports Advisor
Decathlon UK —Wednesbury
- Part-time
- Communication skills
- Profit sharing
- Employee discount
Trainee Service Advisor
Listers —Leamington Spa
- £28,000 - £32,980 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Toyota Service Advisor
Listers —Cheltenham
- Up to £36,000 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
4d
Service Advisor (Automotive)
Mon Motors —Tewkesbury
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
12d
Service Advisor- Part Time
Lookers —Worcester
- £11,048 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
Quick apply
12d
Customer Service Advisor
Galleon Supplies Ltd —Coventry
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d
Customer Service Advisor (Full-time)
DMC Moto —Birmingham
- From £28,000 a year
- Full-time
- Microsoft Word
- Customer service
- Data entry
Quick apply
5d
Service Advisor
Paul Rigby Group —Bromsgrove
- £28,730 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
3d
Service Advisor
Listers —Coventry
- £31,000 - £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Business Customer Service Advisor
Centrica —Birmingham
- £28,073 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
23h
Customer Service Advisor (Full Time)
OLPRO —Worcester
- £24,785 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
6d
Customer Service Advisor Nights
Mitie —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Adviser
Warwick District Council —Leamington Spa
- £26,824 - £28,598 a year
- Part-time
- Customer service
- Computer literacy
- In-person
- Work from home
5d
Aftersales Advisor - Solihull KIA
Allen Motor Group —Solihull
- £30,620.42 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
- Referral programme
Customer Service Consultant
Hagleys Career Services —Birmingham
- £24,420.00 - £38,788.84 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Services Advisor - Phone Based
DHL —Coventry
- £24,901.28 a year
- Monday to Friday
- Customer service
- Military
- In-person
- Free parking
5d

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service advisor jobs near alcester, war

Sales and Service Advisor

Viezu Technologies Ltd -
Alcester

Quick apply

Job details

Full-time
From £26,000 a year
3 hours ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Data entry
Automotive service
Communication skills
Mechanical knowledge

Full job description

Job description

About us

Salary of £26,000 - £28,000 with an OTE of £34-£36,000, pension, private medical insurance, 29 days holidays including bank holidays and your birthday off paid.

Person Specification

Motor Indusrty experience is required for this role, in addtion, Ideally the successful candidate will alos have the following key attributes :

Aftermarket Motor Industry Sales Experience: A minimum of two years of experience in the automotive industry.
Customer Focused: Ability to prioritize customer satisfaction and maintain positive customer relationships through effective communication and understanding of customer needs.
Problem-Solving Skills: Demonstrates strong problem-solving abilities to handle customer inquiries and resolve any issues efficiently.
Attention to Detail: High level of accuracy in processing orders, handling payments, and maintaining customer records.
Sales Acumen: A proactive approach to identifying sales opportunities and upselling additional products or services that benefit the customer.
Adaptability: Ability to adapt to changing situations and manage multiple tasks simultaneously in a fast-paced environment.
Technical Proficiency: Skilled in using CRM systems and other relevant software to manage customer interactions and order processes effectively.
Interpersonal Skills: Excellent interpersonal skills to interact with customers, suppliers, and team members, fostering a collaborative work environment.
Time Management: Competent in managing time and prioritizing tasks to meet deadlines and achieve key performance indicators (KPIs).
Professionalism: Maintains a professional demeanour in all customer interactions and represents the company positively at all times.
Continuous Improvement: Eagerness to learn and implement new techniques, practices, and technologies to enhance customer service and sales processes.

Role Objectives:

Lead processing: From the moment a lead first connects with the business, utilise expert customer qualification techniques to navigate them towards closing a deal.
Responsive Communication: Respond to all incoming customer communications within Service Level Agreements, focusing on customer experience.
Complete the Sales Process: Guide each customer from initial contact to the purchase of parts and workshop services, ensuring first-class customer service.
Meet Customer Requirements: Provide clear answers to each question, create a quote, and issue an invoice.
Upselling: Recommend additional services or products based on customer needs.
Customer Interaction: Meet, greet, and update customers on job progress and vehicle status, ensuring post-booking satisfaction.
Payment Processing: Handle customer payments, raise vendor purchase orders, maintain customer records, and arrange shipments.
Collect Post-Sales Feedback: Actively seek post-sales feedback and provide input for marketing initiatives.
Order Ownership: Use company systems to manage the entire customer order process, including estimates, sales orders, invoices, and aftersales matters
Order Handling: Manage incoming customer orders and schedule work bookings, ensuring necessary parts are available.
Refund Processing: Handle refund requests and return processes efficiently.

Core Skills

High level of PC Literacy and Administration: Essential
Communication: Strong oral and written skills essential.
High level CRM System Understanding: Essential
Data Entry Accuracy: Essential
Accounts Software Experience: Essential
Multi-tasking and social media savvy: Desirable
MS Office Skills: Desirable
Positive Attitude and Confidence: Highly desirable
Teamwork and Independence: Desirable
Fluency in a Foreign Language: Desirable

Job Type: Full-time

Pay: From £26,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Application question(s):

You will possess experience in an automotive service and sales setting. Additionally, you should have some technical knowledge about vehicles and a strong interest in motorsport and/or high-performance road vehicles.

Experience:

Automotive sales and service advisor: 2 years (required)
Customer service: 2 years (required)
PC literate: 4 years (required)

Work Location: In person

Quick apply

Refine Your Search

service advisor jobs in alcester, war

Sales and Service Advisor

Audi Service Advisor

BMW Service Advisor

Customer Service Advisor

Full-time Customer Service Sports Advisor

Trainee Service Advisor

Toyota Service Advisor

Service Advisor (Automotive)

Service Advisor- Part Time

Customer Service Advisor

Customer Service Advisor (Full-time)

Service Advisor

Service Advisor

Business Customer Service Advisor

Customer Service Advisor (Full Time)

Customer Service Advisor Nights

Customer Service Adviser

Aftersales Advisor - Solihull KIA

Customer Service Consultant

Customer Services Advisor - Phone Based

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