Are you a billing professional with proven leadership experience and a passion for driving process improvements? Do you thrive in a fast-paced environment where accuracy, efficiency, and team performance are critical?
We're looking for a Billing Team Leader to join our Finance team and play a pivotal role in overseeing the production and distribution of 45,000+ invoices every month. Reporting to the Invoice to Cash Manager, you'll lead a high-performing team, ensure billing accuracy, and drive continuous improvement across the end-to-end invoicing process.
What You'll Be Doing
- Leading and developing a team of billing professionals to deliver excellent service and achieve key performance targets.
- Overseeing the accurate and timely generation, review, and distribution of invoices.
- Managing complex billing queries, invoice exceptions, and customer account issues.
- Working closely with Finance, Commercial, Operations, and Nursing teams to ensure all billable activity is captured accurately.
- Driving process improvements, automation initiatives, and system enhancements to increase efficiency and reduce risk.
- Monitoring billing KPIs, analysing trends, and producing reports to support performance and decision-making.
- Supporting audits, maintaining strong controls, and ensuring compliance with company procedures.
Previous experience in a Billing Team Leader, Billing Supervisor, Revenue Team Leader, or similar role.
- Strong understanding of invoicing, order-to-cash processes, and financial controls.
- Experience managing and developing teams, ideally within a high-volume environment.
- Excellent attention to detail with a passion for accuracy and continuous improvement.
- Strong analytical, problem-solving, and stakeholder management skills.
- Comfortable working with billing systems, reporting tools, and process improvement initiatives.
If you're a proactive leader who enjoys improving processes, developing people, and ensuring billing excellence, we'd love to hear from you.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
