Shift leader Work, Jobs in Alderley Park (with Salaries)

Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Floor Manager
Hickory's Smokehouse —Wilmslow
- Up to £13.51 an hour
- Full-time
- School
- Health & wellbeing programme
- Employee discount
Quick apply
Barista Maestro (Shift Leader)
Costa Limited —Bramhall
- £13.75 an hour
- Full-time
- Fast casual restaurant
- Communication skills
- Employee discount
Bar staff / 1635 - The Society Rooms, Macclesfield
J D Wetherspoon plc —Macclesfield
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Front of House Team Leader
Alderley Edge Hotel —Nether Alderley
- £12.41 - £12.90 an hour
- Part-time
- Leadership
- Communication skills
- Employee discount
Quick apply
3d
Service Colleague (Food Services)
ASDA —Middlewich
- £13.10 an hour
- 8 hour shift
- Food service
- Communication skills
- Employee assistance programme
- Employee discount
Customer Delivery Driver - Macclesfield Hibel Rd
Tesco UK —Macclesfield
- £14.18 - £15.45 an hour
- Full-time
- Employee discount
Barista
CH&CO —Wythenshawe
- £12.71 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Team Leader
Chef & Brewer - BRA_101 —Alderley Edge
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Workshop Operative
Oliver Valves —Knutsford
- £13.20 - £13.50 an hour
- Overtime
- Assembly
- Communication skills
- Annual leave
- Employee assistance programme
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Assistant Food and Beverage Manager
Cottons Hotel & Spa —Knutsford
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Transport Operations Manager
Gist Limited —Crewe
- £50,000 - £53,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Team Leader
Co-op —Stockport
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
1d
Bar staff / 632 - The Counting House, Congleton
J D Wetherspoon plc —Congleton
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Assistant Manager
Starbucks —Nantwich
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Shift Leader
Morrisons —Congleton
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Shift Leader - Adults Residential Services
iBC Healthcare —New Mills
- £15.56 an hour
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Service Colleague (Express)
ASDA —Crewe
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount

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shift leader jobs near alderley park

Specialist Customer Care

Barclays -
Knutsford

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Job details

Permanent
£27,700 a year

Qualifications

Customer service
Computer literacy
Administrative experience
Financial services
Banking

Full job description

Date live: 07/07/2026

Business Area: Customer Support

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000107242

Join us as a Specialist Customer Care Advisor within our Servicing and Support teams, where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met.

These are quick moving telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,700 per annum.

To be successful as a Specialist Customer Care Advisor, you should have experience with

Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience.
Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions.
Demonstrate computer literacy with the ability to navigate digital tools efficiently.
Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach.

Some other highly valued skills may include

Experience in Financial Services including previous Banking roles.
Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail.
Experience of managing and resolving customer disputes.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

shift leader jobs in alderley park

Specialist Customer Care

Floor Manager

Barista Maestro (Shift Leader)

Bar staff / 1635 - The Society Rooms, Macclesfield

CCTV Control Room Operator

Front of House Team Leader

Service Colleague (Food Services)

Customer Delivery Driver - Macclesfield Hibel Rd

Barista

Team Leader

Workshop Operative

Foodhall Department Manager

Assistant Food and Beverage Manager

Transport Operations Manager

Customer Team Leader

Bar staff / 632 - The Counting House, Congleton

Assistant Manager

Shift Leader

Shift Leader - Adults Residential Services

Service Colleague (Express)

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