About the Role:
Edinburgh is one of the United Kingdom’s leading financial centres, and at Supan Financial Services Group, we support organisations that need reliable financial, operational and corporate services to grow with confidence.
We are looking for a Director of Business Services who can lead our internal business operations and strengthen the systems that support our clients, employees and senior leadership team.
This is not simply an administrative position. You will shape how the business operates, improve cross-functional processes and ensure that our finance, people, compliance and corporate support functions work effectively together.
You will lead a capable team, work closely with senior stakeholders and take ownership of business service delivery across the organisation.
Why Work With Us?
The Environment:
Our Edinburgh office is located within the Exchange District near Semple Street, placing you at the centre of one of Scotland’s most established commercial and financial areas.
Strategic Influence:
You will have a direct voice in operational and business planning. Your recommendations will influence company policies, service standards and future investment decisions.
Professional Culture:
We value clear communication, accountability and practical decision-making. You will work with colleagues who understand the importance of strong internal operations.
Career Development:
You will receive support for relevant leadership programmes, professional memberships and industry conferences that strengthen your knowledge of business operations and financial services.
Key Responsibilities:
Business Services Leadership:
Lead the delivery of corporate services across finance support, administration, procurement, facilities, governance and internal operations.
Operational Strategy:
Develop and implement business service plans that support the organisation’s growth objectives, improve efficiency and maintain consistent service standards.
Process Improvement:
Review existing systems, policies and workflows. Identify opportunities to reduce unnecessary costs, improve turnaround times and strengthen internal controls.
Team Leadership:
Manage, coach and develop business services employees. Set clear expectations, conduct performance reviews and support succession planning.
Budget Management:
Oversee departmental budgets, resource allocation and supplier expenditure. Ensure that spending decisions deliver measurable value to the business.
Corporate Governance:
Work closely with senior leadership, finance and compliance teams to ensure that internal policies meet legal, regulatory and organisational requirements.
Supplier and Contract Management:
Manage key supplier relationships, review commercial agreements and ensure that external providers meet agreed service levels.
Stakeholder Management:
Provide clear updates and recommendations to directors, department heads and external partners. Build strong working relationships across the organisation.
Risk Management:
Identify operational risks and implement practical controls, contingency plans and reporting procedures to protect the organisation.
What We Are Looking For:
Experience:
At least 7 years of experience in business services, corporate operations, financial services administration or a similar function, including a minimum of 3 years in a senior management or leadership role.
Leadership:
Demonstrated experience managing multidisciplinary teams and improving performance across several business support functions.
Commercial Awareness:
Strong understanding of budgets, supplier management, operational planning and cost control.
Financial Services Knowledge:
Experience within financial services, professional services, banking, insurance or corporate advisory would be highly desirable.
Communication Skills:
You can present complex operational information clearly to senior stakeholders and communicate expectations effectively across different departments.
Qualifications:
A degree in Business Administration, Finance, Management or a related field is preferred. Relevant professional qualifications in management, finance, procurement or governance would be advantageous.
Mindset:
You are organised, commercially aware and solutions-focused. You are comfortable making decisions, improving established processes and taking responsibility for business-wide outcomes.
Pay: £82,730.00-£90,000.00 per year
Benefits:
- Company car
- On-site parking
- Private medical insurance
Work Location: In person
