Client advisor Work, Jobs in Alness, Hld (with Salaries)

Parts Sales Advisor
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- Employee assistance programme
Quick apply
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Environmental Advisor
Power T&D —Alness
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Parts Sales Advisor

Scot JCB Group -
Muir of Ord

Quick apply

Job details

Full-time
7 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Outbound sales
Client engagement
Goods-out loading and unloading
Microsoft Office Suite
Spare parts inventory management
Organisational skills
Relationship management
Telesales
Customer interaction
Outbound calling
Picking & packing
Communication skills
Load & unload

Full job description

Our Parts Sales Advisor is moving into a new role within the business, as such we have an exciting opportunity for a Parts Sales Advisor to join our team in Muir of Ord. If you are interested in Construction or Agricultural machinery, this role could be for you.

As a Parts Sales Advisor, you will assist in the day to day running of the Parts Department alongside the Parts Supervisor. You will sell to construction and agricultural businesses; whether they be existing, lapsed, or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across a range of JCB, Horsch, Ktwo, Valtra and other machines for repair, service or maintenance.

This is a vital role in the business as you will be one of the first points of contact with our customers, therefore you must have excellent communication and organisational skills.

Who are we?

The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.

Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

This role involves:

Responding to customer enquiries via phone, email, face to face, and online platforms in a timely manner
Looking up and identifying parts
Ensuring customer collections and dispatches are dealt with quickly and efficiently
Promoting and pro-actively selling parts to meet customer needs
Being involved in proactive telemarketing campaigns
Working with the Service and Sales teams to supply parts as required
Loading and unloading the deliveries
Picking, packing, and putting away stock
Building and maintaining strong relationships with our customers
Inventory management, invoicing, and other admin tasks
You must be available to cover depot opening hours, including working Saturday morning shifts in a 1 in 2 rotation.

The ideal candidate will have:

Relevant experience within the plant/agricultural industry, car industry or similar
Experience working in a busy parts department
The ability to prioritise tasks and work well in a busy environment
The ability to get on with all different types of people in a fast-paced environment
A good understanding of the importance of excellent customer service and building rapport with customers
Good working knowledge on Microsoft applications
Attention to detail
Flexible and positive attitude with an outgoing approach to work
Friendly and approachable manner so you can assist internal and external customers
This is not a reactive order taking role, you must be comfortable selling and upselling in a pro-active manner face to face and by phone

In return you will receive:

Competitive hourly rate, reviewed yearly
39-hour basic working week and competitive overtime rates
Parts bonus scheme
Average holiday pay to reflect overtime worked
30 days annual leave, increasing with length of service up to a total of 35 days
The option to buy/sell up to 5 days annual leave per year
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Employee Assistance Programme - free counselling and legal advice
Access to high street discounts and savings through Perks
Contributory pension scheme
Life assurance of three times your annual salary
Employee referral programme
JCB in-house training

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Quick apply

Refine Your Search

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