Dental receptionist Work, Jobs in Alness, Hld (with Salaries)

Dental Receptionist
Union Street Dental Centre —Inverness
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
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2d

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Dental Receptionist

Union Street Dental Centre
Inverness

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Job details

Permanent | Full-time
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Dental receptionist
Patient appointment coordination
Administrative support experience
Practice management software
Filing
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Dental software
Appointment booking and call handling
Data entry
Organisational skills
Cleaning
Customer interaction
Appointment scheduling
Patient record updating
Managing patient records
Communication skills

Full job description

Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This paid position offers an opportunity to work within a supportive team environment, contributing to patient care and practice efficiency.

Responsibilities

Greet patients warmly and assist with appointment scheduling and cancellations
Answer phone calls promptly and professionally, managing patient enquiries
Manage patient records and update information accurately within the practice management system
Handle administrative tasks such as filing, data entry, and processing payments
Coordinate with dental staff to ensure timely patient flow and appointment adherence
Maintain a clean and organised reception area, adhering to health and safety standards

Requirements

Previous office or administrative experience is essential, dental knowledge would be preferred but not essential as training will be provided for the right candidate
Excellent organisational skills with attention to detail
Strong communication skills, both written and verbal
Friendly, professional demeanour with a customer-focused approach
Ability to multitask efficiently in a fast-paced environment
Proficiency in using office software programmes such as Microsoft Office or similar applications
Knowledge of dental practice management software is advantageous but not mandatory

Salary: Remuneration will be based on skills, qualifications, and relevant experience.

Work Location: In person

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