About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.
Why be a Regulatory Officer at THG Beauty?
The Regulatory and Compliance team's primary focus is to uphold product formulation, labelling and website compliance for all THG Beauty brands globally, ensuring THG keeps abreast of and agile to all emerging cosmetic regulations. THG owns and operates many leading brands including LookFantastic, ESPA, Biossance, Perricone MD and Ameliorate.
As a Regulatory Officer you'll:
- Work closely with NPD teams on new formulations to ensure compliance in our key territories (EU, USA, Asia, ASEAN, Australia, MENA).
- Develop and communicate tailored regulatory strategies for product launches in both existing and emerging markets.
- Maintain an up-to-date database of acceptable ingredients and usage levels across regions and provide input to NPD teams on ingredient acceptability.
- Review labelling and marketing materials to confirm they meet regional regulatory requirements.
- Provide guidance on cosmetic claims, ensuring proper wording on product labels and websites, and deliver training to relevant teams.
- Regularly review company websites to ensure content aligns with country-specific regulatory standards.
- Ensure the availability and accuracy of all product information for SKUs, including PIFs, Certificates of Analysis, RM Data and Test Reports.
- Assist with market entry and expansion efforts by compiling registration dossiers and maintaining relationships with a network of agents.
- Track and collaborate with Customer Services to investigate and escalate consumer complaints as necessary.
- Liaise with external bodies, including regulatory authorities, certification bodies, and third-party consultants, to facilitate compliance and product approvals.
- Proactively identify potential Regulatory / compliance issues and working together with the senior members of the team to reduce and/or eradicate their impact.
- Keep up to date with evolving regulations and standards in key territories and communicate changes to relevant teams.
- Upkeep and maintenance of a comprehensive suite of applicable regulations and guidance
What skills and experience do I need for this role?
- Honours degree in Cosmetic Science or one of the life sciences, particularly chemistry, biochemistry, or biology.
- Strong understanding of regulatory frameworks, particularly cosmetics and chemical regulations, including labelling, advertising, and retail standards for skincare, haircare, body care, and colour cosmetics.
- Familiarity with the New Product Development (NPD) process, including formulation evaluation and compliance during product lifecycle stages
- Familiarity with international product registration processes (desirable but not essential).
- Knowledge of industry-standard practices in the cosmetics sector.
- Excellent attention to detail, communication, and time management skills.
- Proficiency in IT tools such as email, Excel, and Word.
- Experience with formulation management systems (e.g., Coptis) is desirable but not essential.
- Ability to manage multiple projects and timelines effectively.
What's in it for me?
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
