Collections support agent Work, Jobs in Altrincham (with Salaries)

Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
6d
Collections Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor
brookson group —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
7d
Customer Service Agent - Manchester Airport
SIXT —Manchester
- Weekend availability
- Sales
- English
- Driving
- Free parking
- Paid training
Quick apply
6d
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Lender Services Agent
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Azure
- Military
- Salesforce
Operations Support Agent
FedEx EU —Newcastle-under-Lyme
- £14.02 an hour
- Full-time
- Customer service
Fleet Maintenance Agent
SIXT UK —Manchester
- Full-time
- Microsoft Office
- Employee assistance programme
Quick apply
Letting Agent
The Letting Experts —High Peak
- £70,000 - £100,000 a year
- Remote
Quick apply
Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust —Whiston
- £32,073 - £39,043 a year
- Full-time
- Computer literacy
- Communication skills
5d
Data Coordinator
JAA-Jones Lang LaSalle Limited —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Practice Education Facilitator
The Christie NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Part-time
- Patient care
- Organisational skills
- Leadership
11d
Lettings Manager
MCR Property Group Ltd —Manchester
- £30,000 - £40,000 a year
- Maintenance
- Travel
- Organisational skills
Quick apply

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Customer Banking Agent
Capita —Warrington
Supporting customers with a wide range of banking collections queries, including those who may be in vulnerable or challenging circumstances.
£27,032 - £30,032 a year
6d
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Bakkavor —Leeds
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Collections Support Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

️ Collections Support Agent

Hybrid

Manchester

Collections, Operations

Full Time - 2 days per week in office

£29,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

We’re growing and transforming - and we’re looking for compassionate, confident communicators to join us on this exciting journey. Whether you’re an experienced collections professional or bring customer service experience from a financial setting, your mindset matters most. If you’re eager to learn, motivated to grow, and thrive in a supportive team environment, our excellent training will set you up for success. In this role, you’ll support customers through a variety of financial situations including arrears, overlimit, persistent debt, and vulnerability with empathy and care. The role is split between phone-based activity and live chat functions. If you’re looking to build a career, there’s real opportunity to grow. Our Operations team is full of inspiring success stories, and we’re proud of our strong track record in developing talent. We value team players who embrace change, are curious to learn, and are passionate about delivering exceptional customer experiences.

What You’ll Be Doing:

Supporting customers across collections channels (chat, phone, email, and written) with empathy and understanding.
Listening actively and assessing customer situations to agree on sustainable, affordable solutions.
Tailoring your approach to support vulnerable customers with sensitivity and care.
Sharing ideas to improve our processes and adapting quickly to change.
Managing varied workloads and solving problems with confidence and creativity.
Keeping accurate records in line with company and regulatory standards.
Sharing customer feedback to help us continuously improve.
Meeting quality and compliance standards while delivering outstanding service.
Collaborating with your team to meet goals and support one another.
Staying informed on products, services, and operational updates.
Working towards individual and team KPIs and SLAs.

What You’ll Bring:

Experience in collections or customer service, ideally within credit cards or lending.
Understanding of financial services regulations related to collections.
Strong verbal and written communication skills.
Confidence working in a fast-paced, evolving environment.
Familiarity with call centre technologies (diallers, customer portals, etc.).
A proactive mindset - you enjoy solving problems and making things better.

Why Join Us?

This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.

We have a collaborative team structure fuelled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!

Plan Your Commute

We're based at XYZ Building, Floor 2, Suite 5, Hardman Boulevard, Manchester, M3 3AQ, just a short walk from Deansgate (5 mins), Salford Central (8 mins), and Manchester Victoria (15 mins)

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover provided by Vitality (Optional benefit)
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's holiday
4x life insurance cover
Access to our confidential Employee assistance programme

Quick apply

Refine Your Search

collections support agent jobs in altrincham

Collections Support Agent

Customer Banking Agent

Collections Agent

Customer Service Advisor

Customer Service Agent - Manchester Airport

Junior Asset Manager

Lender Services Agent

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Operations Support Agent

Fleet Maintenance Agent

Letting Agent

Psychological Wellbeing Practitioner

Data Coordinator

Practice Education Facilitator

Lettings Manager

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