Technical support analyst Work, Jobs in Amberley, Wsx (with Salaries)

2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
6d
Partner Support Analyst
Collinson —Haywards Heath
- Hybrid work
- Customer service
- Microsoft Office
- Hotel
5d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
End User Support Analyst
Bell Integration United Kingdom —Portsmouth
- Microsoft Office
- SharePoint
- IT
8d
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
8d
Operations Centre Analyst
Lockheed Martin Corporation —Havant
- Full-time
6d

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Technology Support Analyst
Stevens & Bolton —Guildford
To respond in a timely manner to emails or telephone support calls, and to ensure that the “client’s” level of expectation is established, communicated and…
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
✔ Enjoys solving technical problems and helping end users. IT Support Jr. / Service Desk Analyst Jr. *. Google Workspace (Admin Console, Gmail, Drive, Docs,…
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technical support analyst jobs near amberley, wsx

2nd Line Technical Support Analyst

Carden I.T Services
Brighton

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Job details

Full-time

Qualifications

LAN
Microsoft Office
Firewall
DHCP
SSL
DNS
IT
VMWare
Active Directory
ESXi
Help desk
VPN

Full job description

Please note: you are required to live in or be able to travel to Sussex for this role. Please do not apply if you are further away.

The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry. Working as part of a team you will join a fast-growing busy IT Company that provide technical support services to SMEs throughout the UK on IT and telecoms products and services. In this role, you will respond to phone calls and tickets covering the installations and maintenance of the company’s growing client base, as well as work on IT projects.

Required Knowledge & Skills:

Friendly and responsive telephone manner
Excellent attention to detail
Ability to solve problems under pressure, prioritising effectively
Excellent timekeeping
Good first-time fix rate
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential

Required Experience:

Microsoft Operating Systems (desktop and server 2016 upwards)
Office 365 (licensing, setup, migration)
VMware Esxi/VCentre Server
Active Directory, Group Policy, DNS, DHCP etc
VPNs, Router and Firewalls
Networking – WAN, LAN, Security, SSL, IP Routing, Switching
Anti-Virus platforms such as Trend Micro
Backup solutions (Veeam Backup and Replication, Datto)

What to Expect:

Flexible and remote working.
A company culture to promote work/life balance.
Commitment from us for continued learning and development.
Option to work 4 or 5 days a week, 35 hours in total.
You will provide technical support from the our primary base in Brighton.
Choice of 30 minutes or 1 hour lunch, to finish earlier.
22 days holiday, plus bank holidays, 2 days taken at Christmas. Plus birthdays off.
5+ years plus an extra day, up to a total of 27 days.

Summary:

You will provide technical support from our primary base in Woodingdean Business Park, Brighton.
An excellent telephone manner is essential and although you will not be customer-facing you must be smart and presentable.
The successful applicant will be someone who has good experience in solving I.T related problems with at least 2 years in a similar position.
Microsoft qualifications are beneficial although not a necessity. Training will be provided; however in order to be successful in this role, self-learning is essential.

To be considered for this job vacancy, please submit your CV using the form and we will review your application.

Job Features

Job Category

IT Support

Job Location

Brighton

Job Salary

Competitive

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technical support analyst jobs in amberley, wsx

2nd Line Technical Support Analyst

Technology Support Analyst

IT Support Jr. / Service Desk Analyst Jr.

Partner Support Analyst

Support Analyst - Application Support

End User Support Analyst

Service Desk Analyst

Operations Centre Analyst

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