Complaints administrator Work, Jobs in Ambleside, Cma (with Salaries)

Property Administrator
Sykes Holiday Cottages —Ambleside
- Up to £24,784.50 a year
- Full-time
- Hospitality
- IT
Quick apply
Complaints Administrator
South Lakes Housing —Kendal
- Up to £30,089 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Office Administrator
Awaze —Windermere
- £24,516.59 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
4d

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Property Administrator
Sykes Holiday Cottages —Ambleside
Handle guest and owner queries, progressing complaints where needed. ✋ 2 volunteering days per year. Enhanced parental leave (24 weeks maternity, 3 weeks…
Up to £24,784.50 a year
Quick apply
Complaints Administrator
South Lakes Housing —Kendal
Provide polite, professional and empathetic administrative support to customers using the complaints process. Arrange complaint review meetings, prepare papers,…
Up to £30,089 a year
Quick apply
3d

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Property Administrator

Sykes Holiday Cottages -
Ambleside

Quick apply

Job details

Full-time
Up to £24,784.50 a year

Benefits

Company pension
Company events

Qualifications

Hospitality
IT

Full job description

✨ Be Part of the Team that Powers Lakelovers! ✨

Salary: Up to £24,784.50 per annum (full time)
Hours: Full-time (37.5 hours, Monday to Saturday, 9am–5.30pm)
Location: Ambleside

About the Role

We’re looking for an organised, proactive Property Services Administrator to join our busy Ambleside team. You’ll be at the heart of our operations, making sure maintenance and housekeeping schedules run like clockwork across our properties.

What You’ll Do:

Coordinate day-to-day property services, liaising with managers, tradespeople, and suppliers
Handle guest and owner queries, progressing complaints where needed
Manage compliance documents, property checks, recharges, and non-stock purchases
Monitor inboxes, case files, and feedback – acting quickly to resolve issues
Keep workloads on track and report progress
Work closely with Customer Service to resolve any guest or owner concerns

What You’ll Bring:

We’re looking for someone who brings:

✅ Excellent organisation, attention to detail & multitasking skills
✅ Confident communicator – both written and verbal
✅ Strong customer service focus with problem-solving ability
✅ IT skills (Enterprise, KEA, Excel, or similar systems)

Bonus points if you have property services, trades, or hospitality experience.

Who Are Lakelovers?

Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.

Why You’ll Love Working With Us

At Lakelovers & Sykes, we believe in rewarding our people:

Annual bonus scheme linked to company performance.
✈️ Generous holiday allowance + extra days with long service
Option to purchase extra holiday days if you wish.
A day off for your birthday
2 volunteering days per year.
Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
Pension scheme with employer contributions
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Special offers and discounts designed to enhance your overall wellbeing.
Health cash plan & life assurance.
Training & development opportunities.
24/7 mental health support.
Employee savings scheme
Long service awards and company events

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

Apply now and join a supportive team keeping our properties and guests in safe hands!

Quick apply

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