Helpdesk administrator Work, Jobs in Amersham, Bkm (with Salaries)

Helpdesk Administrator
BGIS —London
- Full-time
- Customer service
- IT
- Communication skills
2d
Onsite IT Support Specialist
Protocol 89 —London
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
21h
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Scheduling Administrator
Hays-Hiredonline —Watford
- Microsoft Word
- CRM software
- Microsoft Excel
5d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
10d
Vacancy Project & Helpdesk Administrator
Mitie —Harmondsworth
- £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
3d
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workplace Services Administrator
ISS Facility Services —London
- Hospitality
- Customer service
- Organisational skills
Quick apply
Senior Surveyor/Estates Manager - Industrial
Colliers International EMEA —London
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Contract Manager
BGIS —London
- Full-time
6d
Mobile Refrigeration / Chiller Engineer
ABM UK —Hounslow
- £50,000 - £51,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Driving
- Employee discount
Quick apply
Mobile Refrigeration / Chiller Engineer
ABM —Hounslow
- Full-time
- Maintenance
- Microsoft Office
- Driving

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Onsite IT Support Specialist
Protocol 89 —London
We are seeking a reliable and customer-focused Onsite IT Support Specialist to serve as the primary point of technical support for approximately 115 users.
From £35,000 a year
Quick apply
21h
Executive Assistant to CEO
Phi Partners —Hatfield
Confident operating in a fast paced sales environment where priorities shift quickly and standards are uncompromisingly high. Educated to Masters or MBA level.
£60,000 - £80,000 a year
Quick apply

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Helpdesk Administrator

BGIS -
London

Apply Now

Job details

Full-time
2 days ago

Qualifications

Maximo
Customer service
GCSE
Numeracy
IT
Communication skills
Office experience

Full job description

Job Title: Helpdesk Administrator

Location: King's Cross, London

Purpose of the Role

BGIS is a progressive organisation within the Engineering sector, delivering electrical and mechanical services across commercial properties. The Helpdesk Administrator plays a key role in supporting the Contract Support team, Maintenance Manager, Engineers, and external stakeholders by ensuring timely and accurate processing of documentation and providing exceptional service to clients and internal teams.

Key Responsibilities Helpdesk & Client Support

Act as the main point of contact for client-facing helpdesk queries.
Respond positively and professionally to internal and external enquiries.
Maintain confident communication via phone, email, radio, and face‑to‑face interactions.
Check and respond to overnight callouts.
Raise reactive jobs and allocate PPMs using the Concept Evolution system.

Administrative Duties

Produce reports for BGIS and clients (weekly and monthly statistical data).
Process task sheets daily and maintain accurate client files.
Raise work orders, purchase orders, and manage subcontractor call-outs.
Upload subcontractor service sheets and documentation into Opti‑MIS.
Maintain subcontractor records and logbook systems.
Assist with general office duties such as photocopying, filing, and taking meeting minutes.
Book internal meeting rooms.
Cover holiday, sickness, and lunch periods for other administrative staff.
Conduct annual archiving of site files.
Ensure Work in Progress (WIP) is maintained and updated.
Log holidays and sickness for engineering teams.
Ensure all Health & Safety and legislative documentation is received from subcontractors.
Take ownership of all assigned tasks through to completion.

Collaboration

Work closely with the Contract Manager and Contract Support team to ensure timely completion of responsibilities.

Accountability

Reports directly to the onsite Contract Manager.
No direct budgetary responsibility.

Person Specification Education

Essential: GCSE-level education including English and Maths.
Desirable: A‑Levels, HNC/D, or a degree-level qualification.

Skills & Knowledge

Essential:
- Strong keyboard and general IT skills (Word, Excel).
- Excellent telephone manner and communication skills.
- Good interpersonal skills.
- Strong numeracy and timekeeping.
- Ability to work independently and as part of a team.
Desirable:
- Experience with the Maximo system.
- Understanding of engineering terminology and processes.

Experience

Essential: Experience working in a busy office environment.
Desirable: Experience in a Customer Service, Service Desk, or Helpdesk environment.

Attributes

Aptitudes: Excellent written and verbal communication, detail-focused, methodical.
Character: Customer-focused, reliable, self-motivated, able to prioritise tasks and work well under pressure.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success. #BGISUK #LI-JC2

Apply Now

Refine Your Search

helpdesk administrator jobs in amersham, bkm

Helpdesk Administrator

Onsite IT Support Specialist

Contract Administrator

Scheduling Administrator

Helpdesk Administrator

IT Systems Administrator

Vacancy Project & Helpdesk Administrator

IT Support & Systems Administrator

IT Helpdesk Specialist, UK

IT Service Desk Analyst

Systems Administrator Industry Placement Year (London)

People Service Delivery Administrator

Sales Administrator

System Administrator 1 - UK

Workplace Services Administrator

Senior Surveyor/Estates Manager - Industrial

Contract Manager

Mobile Refrigeration / Chiller Engineer

Mobile Refrigeration / Chiller Engineer

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