Are you an experienced and dedicated professional in the field of civil enforcement looking for a rewarding opportunity within a dynamic local authority? West Berkshire Council is seeking a Civil Enforcement Officer to join our Transport and Countryside Service, working alongside the Shift Leader - Civil Enforcement Officer, to ensure the effective enforcement of parking regulations and contribute to the smooth operation of transport services in the region.
The Role
As a Civil Enforcement Officer, you will be responsible for:
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Conducting regular patrols to monitor and enforce parking regulations, issuing Penalty Charge Notices (PCNs) as necessary.
- Ensuring compliance with parking restrictions, including resident permits, disabled badges, and other exemptions.
- Investigating and resolving parking-related enquiries and complaints from the public.
- Gathering evidence for enforcement actions, including taking photographs and preparing detailed reports.
- Attending court hearings and providing evidence as required.
- Working collaboratively with other teams and external stakeholders to address parking issues and implement improvements.
- Contributing to the overall transport and countryside objectives of the Council.
The Ideal Candidate
The ideal candidate will possess the following skills and attributes:
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Proven experience in civil enforcement, preferably within a local authority environment.
- Sound knowledge of parking legislation, regulations, and enforcement practices.
- Excellent communication skills, with the ability to deal with members of the public in challenging situations.
- Strong organisational skills, with the ability to manage a varied workload and prioritise effectively.
- Attention to detail, ensuring accurate record-keeping and report writing.
- Ability to work both independently and as part of a team, collaborating with colleagues and external partners.
- Driving licence and willingness to travel across West Berkshire.
Why Work for West Berkshire Council?
West Berkshire Council offer excellent employment benefits such as:
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Access to a wide range of training and development opportunities
- Generous Local Government pension scheme
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
- You will also be entitled to a generous annual leave entitlement starting at 28 days per annum, pro rata (plus public holidays) Rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
Join us at West Berkshire Council and make a positive impact in our community while advancing your career. Explore everything that a career with West Berkshire Council has to offer here: Working with Us
For an informal discussion about the role, please contact Krzysztof Skwira on email
[email protected]
Equal Opportunities
The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
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AI in Applications
We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.
However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.
We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability
