Customer experience associate Work, Jobs in Andover, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Retail Associate
The TJX Companies, Inc. —Winchester
- Part-time
- No experience needed
- Employee discount
4d
Resident Experience Associate
CompassRock International —Southampton
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
FS&QA Administrator
Rich Products Corporation —Andover
- Microsoft Office
- Analysis skills
- Bakery
- Annual leave
Key Lead - Westquay, Hollister
AFH STORES UK LIMITED —Southampton
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Quality Assurance Technician - Weekend Nights
Rich Products Corporation —Andover
- 12 hour shift
- Bakery
- Annual leave
Sales Associate (Part Time - 16 Hours) - Southampton
Hugo Boss —Southampton
- Part-time
- Hospitality
- Customer service
- Communication skills
Client Support Administrator
Amentum —Reading
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Continuous Improvement Manager
Rich Products Corporation —Andover
- Project management
- Bakery
- Leadership
- Annual leave
Shift Manager, DSO2
Amazon UK Services Ltd. —Southampton
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
- Flexible schedule
Warehouse Stock Controller (Onsite Representative, 6-month contract)
Incora —Southampton
- From £27,000 a year
- Full-time
- Microsoft Excel
- IT
- In-person
Quick apply
7d
Warehouse Technician
Rich Products Corporation —Andover
- Night shift
- ERP systems
- Forklift
- Bakery
- Annual leave
Quality Assurance Technician - Weekend Days
Rich Products Corporation —Andover
- Weekend availability
- Bakery
- Annual leave
Warehouse Technician - Weekend Nights
Rich Products Corporation —Andover
- Weekend availability
- ERP systems
- Forklift
- Bakery
- Annual leave
Process Owner - Double Days
Rich Products Corporation —Andover
- Management
- Supervising experience
- Bakery
- Annual leave
Delivery Driver
Azzuno Limited —Southampton
- From £175 a day
- Full-time
- Driving
- In-person
- Commercial driving
Quick apply
7d
Operator - Double Day shift
Rich Products Corporation —Andover
- £28,076 a year
- Day shift
- English
- Bakery
- Agile
- Annual leave
Bakery Process Technologist
Rich Products Corporation —Andover
- Bakery
- Annual leave

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customer experience associate jobs near andover, ham

Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

customer experience associate jobs in andover, ham

Contact Centre Associate

Retail Associate

Resident Experience Associate

FS&QA Administrator

Key Lead - Westquay, Hollister

Associate Application Analyst

Assoc Application Analyst

Quality Assurance Technician - Weekend Nights

Sales Associate (Part Time - 16 Hours) - Southampton

Client Support Administrator

Continuous Improvement Manager

Shift Manager, DSO2

Warehouse Stock Controller (Onsite Representative, 6-month contract)

Warehouse Technician

Quality Assurance Technician - Weekend Days

Warehouse Technician - Weekend Nights

Process Owner - Double Days

Delivery Driver

Operator - Double Day shift

Bakery Process Technologist

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