Hotel operations manager Work, Jobs in Andover, Ham (with Salaries)

Hotel Operations Manager
The Red Lion Hotel —Salisbury
- £33,000 - £35,000 a year
- Weekend availability
- Customer service
- Hotel
- Supervising experience
Quick apply
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Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Communication skills
- Referral programme
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9d
Assistant M&E Operations Manager
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Leadership
- Referral programme
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2d

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Hotel Operations Manager

The Red Lion Hotel
Salisbury

Quick apply

Job details

Full-time
£33,000 - £35,000 a year

Qualifications

Customer service
Supervising experience
Human resources
Leadership
Communication skills
Hotel experience

Full job description

Hotel Operations Manager

About us...The 4* Red Lion hotel is a unique 13th Century hotel located in central Salisbury. We have a new and exciting opportunity for an experienced Hotel Operations Manager to join our team. Reporting to the General Manager, you will have a strong background in the hotel industry and be ready for a new challenge. This is a varied role – suitable for an individual with a flexible approach, strong leadership skills with proven experience confident dealing with all day to day hotel operations within a diverse property.

Role responsibilities:

Oversee all aspects of hotel operations, ensuring these are maintained within the hotels established policies and procedures
Deputise for the general manager in their absence
Optimise any opportunities to drive revenue & exceed budgeted sales & profit targets
Provide operational guidance and support to all operational teams within the business including: Restaurant, Bar, Conference and Banqueting, Front of house, Maintenance & Housekeeping.
Lead and develop staff who directly report into you, ensuring they are set clear & measurable objectives and these are delivered in line with the business strategy
Promoting a sales culture across the operation
Ensuring all health & safety policies & procedures are kept up to date and all tasks are completed in line with the health & safety calendar
Managing the first aid training schedule for all staff required to attend
When required assist with the recruitment of new staff
Updating payroll information every month alongside the general manager, ensuring this is provided to finance in a timely and accurate manner
Promoting a customer care culture across the hotel – promoting customer loyalty and repeat business
Remain aware of business trends, systems and practices in the industry to remain current and encouraging a culture of continuous improvement
Taking a ‘hands on’ approach, overseeing events within a busy operation

The Ideal Candidate

Experience of working at senior level within a hotel
Previous hotel management experience
Understanding of front of house systems and procedures.
Demonstrates ability to be able to control wages and costs.
Able to work to a shift pattern including weekends and evenings
Comfortable working under pressure, quick thinking and practical
Strong customer service skills with the ability to respond to guest needs and deal with issues in a calm and professional manner
Drive and influence sales and control revenue capture
A natural leader with excellent communication skills
Experience of using Rezlynx/ Guestline PMS would be highly advantageous

This is a full time role, where you will be required to work evenings and weekends so please ensure you are comfortable with this before applying.

Job Type: Full-time

Pay: £33,000.00-£35,000.00 per year

Quick apply

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