Senior client advisor Work, Jobs in Andover, Ham (with Salaries)

Customer Accounts Advisor
Aster Group —Andover
- £11,578.44 - £29,545.00 a year
- Part-time
- Microsoft Office
- Communication skills
- Employee assistance programme
5d
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Legal Advisor
SNG (Sovereign Network Group) —Basingstoke
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- Office experience
Senior Client Care Advisor
Vets for Pets —Amesbury
- Organisational skills
- IT
- Communication skills
- Employee discount
Finance Business Partner
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- Microsoft Excel
- ERP systems
- IT
Quick apply
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Customer Success Director
Benifex —Southampton
- £65,000 - £85,000 a year
- Remote
- Driving
- Human resources
- Contracts
- Employee assistance programme
- Employee discount
2d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Head of Power Systems (m/f/d) UK & Ireland
Ramboll —Southampton
- Full-time
- Hybrid work
- Engineering
- Leadership
- Annual leave
Quick apply
HR Manager
Lane Clark & Peacock —Winchester
- Microsoft Office
- Human resources
- Mentoring
- Annual leave
- Employee discount
New Workforce Solution Project Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £57,528 - £64,750 a year
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
4d
Health & Safety Consultant, Associate
Ridge & Partners LLP —Reading
- Full-time
- Construction experience
- Communication skills
12d
BIM Co-Ordinator
ADAM Architecture —Winchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Project Manager
CBRE —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Audit Senior/Semi Senior
HWB Chartered Accountants —Valley Park
Audit Manager
TC-Group —Eastleigh
- Full-time
- Hybrid work
- Travel
- Accounting
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
2d
Technical Director – Coastal Engineering
Ramboll —Southampton
- Full-time
- Hybrid work
- Management
- Engineering
- Business development
Quick apply
Senior Health & Safety Consultant
Ridge & Partners LLP —Winchester
- Full-time
- Microsoft Office
- Construction experience
- Communication skills
5d
Associate Quality and Systems Manager – (Asbestos, Fire & Water)
Tetra tech Ltd. —Basingstoke
- Hybrid work
- Travel
- Leadership
Quick apply
5d
Project Director - Controls Analytics
AECOM —Southampton
- Full-time
- Hybrid work
- Engineering
- Leadership

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Customer Accounts Advisor

Aster Group -
Andover

Apply Now

Job details

Part-time
£11,578.44 - £29,545.00 a year
5 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Driving Licence
Microsoft Office
Communication skills

Full job description

If you're passionate about delivering excellent customer service and enjoy finding practical solutions, we'd love to hear from you. As a Customer Accounts Advisor within our Hampshire team, you'll help customers manage their accounts by providing guidance, resolving queries and helping them access the right support.

This is a part-time role working 14.5 hours per week across Monday (8.30am to 2.00pm), Wednesday (12.30pm to 5.00pm) and Friday (8.30am to 1.00pm). There is some flexibility around the Monday and Friday working hours, so if you require a slightly different working pattern, we'd be happy to discuss this with you.

What you'll be doing

Working alongside our Customer Accounts Officers, you'll support the day to day management of customer accounts by handling low level rent arrears, garage and recharge debts, customer refunds and housing benefit overpayments. You'll also work with local authorities to update housing benefit entitlements and process any overpayments.

You'll communicate with customers by phone, email, letter, text and in person, taking the time to understand their circumstances, answer account queries and signpost them to additional support where needed. You'll also ensure customer information is kept accurate and up to date on our systems.

About you

We're looking for someone who genuinely enjoys helping people and is committed to delivering excellent customer service. You'll build positive working relationships with customers, colleagues and external agencies.

You'll have excellent written and verbal communication skills, strong attention to detail and be confident using Microsoft Office and CRM systems. You'll enjoy working as part of a team, while also managing your own workload effectively.

You'll need a flexible approach to meet the needs of our customers, including local and regional travel. A full UK driving licence and access to your own vehicle for work purposes are essential.

What's in it for me?

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
We invest in colleagues’ careers and development through our leader and colleague development frameworks
Defined Contribution Pension and attached life assurance
Volunteering hours available to all colleagues to enable them to give back
Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
Enhanced leave
We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification

Ready to apply?

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

Successful applicants will be required to complete a Basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

If you'd like any support please contact the Recruitment Team on [email protected].

Apply Now

Refine Your Search

senior client advisor jobs in andover, ham

Customer Accounts Advisor

Senior Occupational Health Advisor

Legal Advisor

Senior Client Care Advisor

Finance Business Partner

Senior/Principal Consultant – Fraud Risk Services

Customer Success Director

Senior Customer Success Manager

Head of Power Systems (m/f/d) UK & Ireland

HR Manager

New Workforce Solution Project Manager

Health & Safety Consultant, Associate

BIM Co-Ordinator

Senior Project Manager

Audit Senior/Semi Senior

Audit Manager

Technical Director – Coastal Engineering

Senior Health & Safety Consultant

Associate Quality and Systems Manager – (Asbestos, Fire & Water)

Project Director - Controls Analytics

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