It support Work, Jobs in Annalong, Ant (with Salaries)

IT Helpdesk Technician
McAllister —Newry
- Full-time
- Up to 50% travel
- Customer service
- Computer literacy
Quick apply
Technical Support Analyst
Netysoft Software and Business Systems —Newry
- £2,600 - £3,100 a month
- Full-time
- CRM software
- Computer networking
- In-person
- Free parking
- Sick pay
Quick apply
1d
Service Desk - Linux & MacOS
Methods Business and Digital Technology —Newcastle
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Linux
- Employee assistance programme
Quick apply
6d

Discover related jobs

Based on your search for it support jobs.

Sales Assistant Full-time /Part-time (3/4 days per week)
Wadsworth of Newcastle —Newcastle
Assisting customers to find the products they want, giving guidance and assistance on product selection. Greeting and serving customers when they enter the…
Up to £13 an hour
Quick apply
Delish Deli Manager - Annalong
Henderson Group —Annalong
Provide a first class service to all of our customers. Ensure stock is displayed in the correct position to attract sales, the correct price is displayed and…
£14.63 an hour

I want to receive the latest job alerts for it support in annalong, ant

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near annalong, ant

IT Helpdesk Technician

McAllister -
Newry

Quick apply

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Customer service
Computer literacy
User account provisioning
Network infrastructure
User account management
IT permissions management
Computer hardware
Technical support incident logging
Network support
IP networking
VMWare
IT incident logging
Incident log maintenance
Communication skills
Identity & access management

Full job description

McAllister, a Vortex Company, is a fast-growing infrastructure leader delivering cutting-edge trenchless technologies and turnkey services. We solve tough challenges in water, sewer, and industrial infrastructure within a fast-paced, safety-first culture.

Role Overview

The IT Helpdesk Technician provides hands on, Tier 2 technical support across the business. You will resolve escalated end user issues, support core infrastructure, and maintain system performance during a period of rapid growth and acquisition.

Key Responsibilities

Tier 2 Support: Provide on-site troubleshooting for hardware, software, access, and connectivity issues.
Service Desk: Log, track, and resolve incidents and service requests within Freshservice.
Identity & Access: Administer user accounts, permissions, and groups via Active Directory and Microsoft 365.
Endpoint & Security: Manage endpoints using RMM tools (NinjaOne preferred) and assist with EDR security.
Network & Infrastructure: Troubleshoot basic networking (DNS, DHCP, TCP/IP, VPN) and support Windows/virtualised servers (Hyper-V, VMware).
Lifecycle Operations: Handle workstation setup, imaging, deployment, patching, and IT onboarding/offboarding.
Project Delivery: Collaborate on infrastructure transitions, office expansions, and user migrations.

Requirements

Experience: 2+ years of hands-on Tier 2 IT support experience.
Technical Stack: Proficiency with Active Directory, Microsoft 365, RMM (NinjaOne), and Freshservice.
Infrastructure: Solid understanding of basic networking and server virtualisation (Hyper-V/VMware).
Core Skills: Strong troubleshooting, communication, and customer service skills with a process-driven mindset.
Mobility: Valid UK driving licence and willingness to travel up to 50%.

Qualifications

GCSEs (or equivalent) in English and Maths
Basic computer and networking knowledge

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.

Quick apply

Refine Your Search

it support jobs in annalong, ant

IT Helpdesk Technician

Technical Support Analyst

Service Desk - Linux & MacOS

Discover related jobs

I want to receive the latest job alerts for it support in annalong, ant

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected