Customer service specialist desk based Work, Jobs in Anstey, Lec (with Salaries)

Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- In-person
- Communication skills
- Employee assistance programme
Operational Support Officer
HM Courts & Tribunal Service —Loughborough
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Operations Manager
HM Courts & Tribunal Service —Leicester
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Team Leader
HM Courts & Tribunal Service —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
9d
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Sales Consultant / Surveyer
OptimPRO —Nuneaton
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
Quick apply
Site Cleaning Manager
TCFM —Rugby
- £16 an hour
- Weekend availability
- Training & development
- Leadership
- Communication skills
Quick apply
1d
Bailiff Manager
HM Courts & Tribunal Service —Nottingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Travel
- Annual leave
- Employee discount
Site Cleaning Manager
TC Facilities Management —Rugby
- £16 an hour
- Weekend availability
- Training & development
- Leadership
- Communication skills
1d
Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
Head of Lighting & AV
University of Derby —Derby
- £29,091 - £32,323 a year
- Overtime
- Computer literacy
- University
- Computer skills
Service Engineer (Mechanical) – Coordinate Measuring Machines
Wenzel UK —Wymeswold
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- In-person
- Free parking
Quick apply
Technical Engineer
Incora —Derby
- Up to £42,000 a year
- Full-time
- Hybrid work
- Schematics
- Engineering
- ERP systems
14d
Lead Project Risk Engineer
GE Vernova —Rugby
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
2d

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customer service specialist desk based jobs near anstey, lec

Customer Service Specialist - Desk Based

Kone -
Nottingham

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
English
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Communication skills

Full job description

A Customer Service Specialist employee of KDB has the right 'Service Mindset'. It is a broad and challenging role. Do you enjoy planning, do you have an eye for detail and are you enthusiastic about quickly and proactively switching between Customers and with your colleagues?

During every contact moment with the Customer, you are busy as a Customer Service Specialist to provide a high level of service in a professional manner. Your role is characterized by versatility and taking care of (internal) Customer experience. Your valuable contribution as a member of the team is to assist the Customer as quickly and pleasantly as possible and to provide a suitable solution.

Do you want to work for one of the world's best employers (Forbes) and do you think it is important that a company is open and informal and offers space for your development? Then you are the Customer Service Specialist we are looking for!

Tasks and responsibilities

Providing support to customers, sales team, Service Managers and Technicians.
Dealing with Customer queries, questions about quotes, invoices, complaints, KONE Online, maintenance and repair execution dates, adjustments of contact persons and requests from technicians.
Friendly and professional acceptance and registration of fault reports by telephone or e-mail.
Dispatching fault reports on automatic doors to the right service technician.
Daily management, planning and guidance of technicians and managing contact with KONE Customers.
As a Customer Service Specialist, you continuously work in a dynamic environment between Service Technicians, Field Managers and Customers about the progress of the assignments.
You proactively contribute improvements to optimize the work process and increase the quality within the team. We want to win together!
You are an integral part of the system and ensure our customers are satisfied.

The ideal candidate should have:

As a Customer Service Specialist, you have a customer-friendly attitude, excellent communication skills both written and spoken English.
You enjoy independence, know how to tackle things and have problem-solving skills with the Customer as the central focus.
Proactive attitude and perseverance.
Experience in a Customer Service environment is a plus.
You like a dynamic position and enjoy working together on improvements.
Living in the Nottingham area.
Quick learner and able to take and execute instructions.
You get energy from planning, organizing, quick switching and Customer contact.
You are a driven and enthusiastic person with an eye for detail.
Good computer skills, including MS Office package (Word, Excel, Outlook, PowerPoint, SAP).

KDB - KONE Doors Business

What we offer

A competitive salary.
Generous leave: 25 days plus bank holidays, 1 sustainable employability day based on 40 hours
Ample opportunities to develop yourself further by following training and education.
Pension
Working for an international market leader where you have the prospect of further growth.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Apply Now

Refine Your Search

customer service specialist desk based jobs in anstey, lec

Customer Service Specialist - Desk Based

IT Service Desk Specialist

Operational Support Officer

Operations Manager

Team Leader

Senior IT Support Engineer

L4 Network Engineer Apprentice

Sales Consultant / Surveyer

Site Cleaning Manager

Bailiff Manager

Site Cleaning Manager

Group Junior Network Engineer

Head of Lighting & AV

Service Engineer (Mechanical) – Coordinate Measuring Machines

Technical Engineer

Lead Project Risk Engineer

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