Customer service team lead Work, Jobs in Antrim, Ant (with Salaries)

UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Antrim
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
People & Service Team Leader
River Island —Magherafelt
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
TEAM MANAGER
Primark —Belfast
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
Key Lead - Victoria Square, Abercrombie & Fitch
AFH STORES UK LIMITED —Belfast
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Sales Team Leader
LKQ Corporation —Portadown
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Lead General Merchandise Manager
Sainsbury's —Belfast
- From £36,250 a year
- Management
- Leadership
- Employee discount
11d
Store Operations Team Leader
Dunelm —Craigavon
- £14.76 an hour
- Management
Lead Receptionist
Bupa Dental Care —Belfast
- Front desk
- In-person
- Leadership
- Employee assistance programme
- Employee discount
7d
Team Leader - Ballyhackamore
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader - Cohannon
Henderson Group —Dungannon
- £14.63 an hour
- Full-time
- Management
- Leadership
- School
- Employee assistance programme
- Employee discount
Stock and Delivery Team Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
Team Leader - Ballygowan
Henderson Group —Newtownards
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Coffee Shop Team Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
- Customer service
- Driving
- Café
Team Leader - North Down Area
Henderson Group —Bangor
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
14d
Team Leader - Belfast, Dundonald & Holywood Area
Henderson Group —Belfast
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Graphic Design Lead
The Present Tree —Belfast
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Administrative experience
- AI
- Communication skills
- Free parking
- Flexitime
Quick apply
1h
Team Leader
Mountain Warehouse —Belfast
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Retail Store Supervisor/Team Leader
Mamas & Papas —Belfast
- Full-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
6d

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UK Team Leader (Chain 1 & 5)

Mountain Warehouse -
Antrim

Quick apply

Job details

Permanent | Part-time
£13.32 an hour
7 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Communication skills

Full job description

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
Drive continuous growth by coaching, training, and mentoring your team.
Keep your team informed and engaged through clear, open communication.
Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

Motivate your team to meet and exceed sales targets and KPIs.
Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

Set the standard for exceptional customer service and ensure it’s delivered consistently.
Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

Passionate about delivering outstanding customer service.
A confident and reliable motivator, with a talent for inspiring others.
Experienced in all areas of retail, from stock control to visual merchandising.
A strong communicator who can engage at all levels and provide constructive feedback.
Proactive and results-driven, with a track record of setting and achieving goals.
Approachable, trustworthy, and a natural team player.
Skilled at problem-solving within company guidelines and policies.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer service team lead jobs in antrim, ant

UK Team Leader (Chain 1 & 5)

People & Service Team Leader

TEAM MANAGER

Key Lead - Victoria Square, Abercrombie & Fitch

Sales Team Leader

Lead General Merchandise Manager

Store Operations Team Leader

Lead Receptionist

Team Leader - Ballyhackamore

Team Leader - Cohannon

Stock and Delivery Team Leader

Team Leader - Ballygowan

Coffee Shop Team Leader

Team Leader - North Down Area

Team Leader/Supervisor

Team Leader - Belfast, Dundonald & Holywood Area

Futures e-Trading Technology - Client Services VP Technology Lead

Graphic Design Lead

Team Leader

Retail Store Supervisor/Team Leader

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Key Responsibilities

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What's in it for you?

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