Group leader Work, Jobs in Appleby Magna, Lec (with Salaries)

Customer & Sales Support Team Leader
Keystone Group —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Warehouse Team Leader
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Anglican Religious Visitor
Serco Group —Leicester
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Group Leader (Autism)
Resources for Autism —Birmingham
- £17.58 an hour
- Part-time
- Hybrid work
- Childcare
- Care experience
- Microsoft Office
- Employee assistance programme
- Flexible schedule
Quick apply
11d
Customer & Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
23h
Payroll Bureau Manager
S4labour Ltd —Coleshill
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
Head of Area
Rethink Mental Illness —Birmingham
- £45,284 - £54,942 a year
- Full-time
- Continuous improvement
- Travel
- Contracts
- Annual leave
- Employee assistance programme
13d
Ethos Leader (Pastoral, Character, & Values Education Provision for Schools)
Grace Foundation —Walsall
- £32,000 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
- Free parking
- Sick pay
Quick apply
Car Sales Controller/ Assistant Store Manager
Carsa Limited —Mountsorrel
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health & wellbeing programme
- Referral programme
Quick apply
7.5 Tonne Collection and Delivery Driver
DPD Group UK —Hinckley
- £16.05 an hour
- Full-time
- Employee discount
Quick apply
Operations Manager
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Assistant Branch Manager
Travis Perkins —Burton-On-Trent
- Full-time
Room Leader - Kids Planet Donisthorpe
Kids Planet Day Nurseries —Donisthorpe
- Full-time
- Leadership
Quick apply
Cash and Reconciliations Administrator
Cyncly —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- English
Project Co-ordinator - 12 month FTC
Equans —Coleshill
- Full-time
- Hybrid work
- Administrative experience
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Group Therapist
Serco Plc —Uttoxeter
- £52,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Assistant Branch Manager
TF Solutions —Burton-On-Trent
- Full-time
- Sales
- Customer service
- Supervising experience
Customer Solutions Manager
DSV —Measham
- Full-time
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee discount
Spiritual Services Lead
Rainbows Hospice for Children and Young People —Loughborough
- £45,210 a year
- Weekend availability
- Childcare
- Experience working with children
- No degree
- Free parking
- Annual leave
Senior Operational Leader - Ilkeston
Department for Work and Pensions —Ilkeston
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
13d

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Customer & Sales Support Team Leader

Keystone Group -
Swadlincote

Apply Now

Job details

Full-time

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
Microsoft Office
Continuous improvement
Organisational skills
Relationship management
IT
Leadership
Communication skills

Full job description

Join Keystone Lintels!

At Keystone Lintels, we're proud to be the UK's leading lintel manufacturer, delivering innovative construction solutions backed by exceptional customer service. As our business continues to grow, we're looking for an experienced and motivated Customer & Sales Support Team Leader to help drive performance, develop our people, and ensure we continue to provide an outstanding customer experience.

If you're passionate about leading teams, improving processes, and putting customers first, we'd love to hear from you.

The Role

As Customer & Sales Support Team Leader, you'll support the Customer & Sales Support Manager in the day-to-day leadership and development of the Customer Support and Sales Support teams. You'll play a key role in ensuring project pipelines, lead management, quotation processing, and customer service standards are delivered efficiently while helping the team achieve productivity and performance targets.

This is an excellent opportunity for someone with strong leadership skills, a customer-focused mindset, and experience working within a fast-paced sales support or customer service environment.

Key Responsibilities

Support the Customer & Sales Support Manager with the daily management and development of the Customer Support and Sales Support teams.
Lead, coach and develop team members through inductions, ongoing training and performance support.
Promote and champion a positive Health & Safety culture, ensuring all team members understand and follow company procedures.
Monitor the quality and accuracy of leads logged within Keylink.
Ensure lead, quotation and customer data is recorded accurately and within agreed timescales.
Manage customer enquiries, ensuring prompt, professional and effective resolution.
Foster a customer-first culture, delivering exceptional service to both internal and external customers.
Coordinate requests and communication between internal departments and external sales teams.
Produce reports for key customers and senior management.
Support the Sales Support Manager with departmental administration and reporting.
Maintain effective communication across departments to ensure seamless customer service.
Provide cover across team functions when required.
In the absence of the Customer & Sales Support Manager, oversee team performance and day-to-day operations.
Ensure departmental objectives align with wider regional and company goals.
Undertake any other duties appropriate to the role and within your capability.

About You

We're looking for someone who brings:

Previous experience in a Team Leader or Supervisory role within Customer Service, Sales Support or a similar environment.
Excellent leadership, coaching and people development skills.
Outstanding customer service and relationship management abilities.
Strong organisational skills with excellent attention to detail.
Confidence managing workloads, priorities and deadlines in a fast-paced environment.
Excellent communication skills with the ability to build effective relationships across departments.
Experience using CRM systems.
IT skills, including Microsoft Office, particularly Excel.
A proactive approach with excellent problem-solving and decision-making skills.
A commitment to continuous improvement and delivering high-quality results.

If you're ready to take the next step in your leadership career and help shape an exceptional customer and sales support function, we'd love to hear from you.

Part of Keystone Group, Keystone Lintels is a market leading manufacturer of steel lintels. Founded in 1989, it is now a multisite manufacturing operation with locations in Swadlincote (South Derbyshire) and Cookstown (N. Ireland) to service both UK and Irish construction markets. It’s extensive and growing range of Hi-therm+ lintels, standard and special steel lintels, Brickslip lintels and windposts is award winning and celebrated throughout the industry.

Why join us? Click here to find out more.

Apply Now

Refine Your Search

group leader jobs in appleby magna, lec

Customer & Sales Support Team Leader

Warehouse Team Leader

Anglican Religious Visitor

Group Leader (Autism)

Customer & Sales Support Team Leader

Payroll Bureau Manager

Head of Area

Ethos Leader (Pastoral, Character, & Values Education Provision for Schools)

Car Sales Controller/ Assistant Store Manager

7.5 Tonne Collection and Delivery Driver

Operations Manager

Assistant Branch Manager

Room Leader - Kids Planet Donisthorpe

Cash and Reconciliations Administrator

Project Co-ordinator - 12 month FTC

Group Therapist

Assistant Branch Manager

Customer Solutions Manager

Spiritual Services Lead

Senior Operational Leader - Ilkeston

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