Service desk engineer Work, Jobs in Appleton, Chs (with Salaries)

Network Engineer (2nd Line)
Fusion Fibre Group —Warrington
- £34,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Linux
Quick apply
11d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Azure
- Microsoft Outlook
- SharePoint
- Health & wellbeing programme
- Life insurance
Quick apply
13d
IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
IT Infrastructure Engineer
EG Group —Horwich
- Full-time
- Hybrid work
- Windows
- Scripting
- IT
- Free parking
- Annual leave
Service Desk Engineer
Shawbrook —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Windows
- Travel
Quick apply
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
8d
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
11d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
Senior Network Engineer
razorblue Careers —Salford
- £48,000 - £53,000 a year
- Hybrid work
- English
- Computer networking
- Life insurance
- Referral programme
Quick apply
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
4d
Service Desk Engineer Apprentice
Places for People —Northwich
- £26,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
5d
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
2nd Line Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- In-person
13d

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Network Engineer (2nd Line)

Fusion Fibre Group
Warrington

Quick apply

Job details

Permanent | Full-time
£34,000 - £42,000 a year
11 days ago

Qualifications

Driving Licence
Network infrastructure
PRTG
Computer networking
DNS
Solarwinds
Linux
SaaS
IaaS

Full job description

Job Summary
You will be responsible to manage, scale and maintain the growth of Network infrastructure and support customer escalations from the service desk.

This is a hands-on role where you’ll lead and take part in projects.

You should have at least 3 years’ experience in a similar capacity within an ISP environment.

Responsibilities

Monitor and maintain network infrastructure resilience and reliability
Suggest improvements to network performance (capacity, scalability and resilience)
Provide technical input into projects and able to lead
Review and improve B2B technical solutions, such as multi-tenanted customers.
Work with Customer Support Team Lead with technical handover guides for new/existing products
Able to assist the Customer Service Team (CST) with incident investigation where applicable
Resolve issues escalated from CST.
Ensure all change activity on the Core Infrastructure platforms adheres to internal Change Management policies
Perform technical assessments, testing, and proof of concept to validate new designs
Willing to travel for remote network deployments/maintenance when required. (MDU & Cabinet sites)
Contribute to improvement of processes within the department
Build successful relationships with other teams across the business
Work up and down the organisation and influence others to achieve desired results
Automate tasks and monitor their effectiveness

Essential skills

Experience of carrier grade network infrastructure
Expert knowledge and experience with network technologies (routing/switching/security) – IPv4, 802.1Q/QinQ, dynamic routing protocol.
Experience working in a multi-vendor environment (Cisco/Nokia/Mikrotik)
Experience with Security equipment (NGFW).
Exposure to Cloud platforms (SaaS, IaaS)

Desirable skills

Fortinet NSE certified
Understanding of emerging network technologies including SDN, SD-WAN and automation technologies
Understanding of ISP systems stack – RADIUS, SMTP, DNS.
Openreach FCP, EBD and Cablelink
Working with -48VDC Telco Power Systems 
XGS-GPON, GPON exposure, any vendor.
Good operational knowledge of Linux OS
SNMP application experience e.g. PRTG, Nagios, Solarwinds, Observium, Cacti
WiFi experience

Role specifics

Core hours of Mon-Fri 0900 – 1730
On occasion to support out of hours project deployments
Be part of an on-call rota for critical core outage.
Provide onsite support for critical incidents and network maintenance (Newcastle, Liverpool, York)

Job Types: Full-time, Permanent

Pay: £34,000.00-£42,000.00 per year

Application question(s):

Access to a vehicle to visit infrastructure sites

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Warrington WA3 7BH

Quick apply

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service desk engineer jobs in appleton, chs

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