Country manager Work, Jobs in Appley Bridge, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Senior Marketing Manager
Marketing and Commercialisation Agency —Manchester
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Quick apply
7d
HSES Manager
AkzoNobel —Leyland
- £45,000 - £55,000 a year
- In-person
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Country Manager UK
ZIM —Liverpool
- Full-time
- English
- Analysis skills
- Bachelor's degree
Quick apply
Researcher
Infopro Digital Services Limited —Ellesmere Port
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Country General Manager, UKI
CHEP —Manchester
- Full-time
- Hybrid work
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Quality Manager – Quality Assurance & Continuous Improvement
Altus Science Limited —Runcorn
- £42,000 - £58,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
6d
Business Development Manager
Biffa Waste Services —Wirral
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
Quick apply
General Manager - Skoda/Cupra/Seat/Honda
Johnsons Cars —Wigan
- £80,000 a year
- Full-time
- Sales
- Leadership
- Employee discount
- Referral programme
4d
Events Manager
VetPlus —Lytham
- Up to £35,000 a year
- Microsoft Office
- Project management
- Organisational skills
5d
Site Supervisor
VINCI Construction —Burscough
- Leadership
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Remediation Acceleration Lead (Senior Protection Manager)
GMCA —Manchester
- £54,495 - £59,113 a year
- Weekend availability
- Analysis skills
- Travel
- Communication skills
12d
Marketing Manager
VetPlus —Lytham
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Employee assistance programme
- Employee discount
14d
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
Trainer
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Ophthalmology Account Manager - North West & Northern Ireland
Santen —Manchester
- £53,576 - £73,667 a year
- Full-time
- Remote
- Sales
Quick apply
Head Chef
Brunning & Price - The Clog & Billycock —Blackburn
- Up to £44,000 a year
- Full-time
- Culinary experience
- Customer service
- Cooking
- Employee discount
- Referral programme
Quick apply
8d
Group Purchasing Manager
VetPlus —Lytham
- Up to £65,000 a year
- Microsoft Powerpoint
- IT
- Business
4h

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country manager jobs near appley bridge, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

country manager jobs in appley bridge, lan

Head of Customer Experience

Senior Marketing Manager

HSES Manager

Country Manager UK

Researcher

Country General Manager, UKI

Client Services Account Manager

Quality Manager – Quality Assurance & Continuous Improvement

Business Development Manager

General Manager - Skoda/Cupra/Seat/Honda

Events Manager

Site Supervisor

General Manager

Remediation Acceleration Lead (Senior Protection Manager)

Marketing Manager

General Manager – Heywood

Trainer

Ophthalmology Account Manager - North West & Northern Ireland

Head Chef

Group Purchasing Manager

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