An exciting new opportunity has become available as an HR Advisor, working across our current and future venues; Carnoustie Golf Links, Carnoustie Golf Hotel & Spa, Maxi's Bar. Reporting to the HR Manager, this is a permanent position, working 35 hours per week, Monday-Friday. In this position, evening and weekend work may occasionally be expected.
This role is key in supporting the Human Resources function. The primary responsibilities will revolve around providing advice and guidance to managers and employees on HR policies, procedures, and best practices, and coordinating training programs to boost workforce skills and retention.
Key duties of this role include, but are not limited to:
Employee Relations and Policy Implementation:
- Providing expert advice on absence management, grievances, disciplinary actions, and conflict resolution. Supporting from investigation through to closure.
- Updating, interpreting, and implementing company handbook and policies to ensure legal compliance and fair treatment.
- Supporting any organisational change (restructuring, redundancies, or TUPE processes by providing practical, legally sound advice).
Performance Management:
- Coaching managers on conducting performance reviews, setting KPIs, and managing underperformance.
Recruitment & Onboarding:
- Managing or facilitating the recruitment cycle, including drafting job descriptions, screening candidates, and coordinating/ supporting interviews to ensure a smooth transition for new team members.
Data Management & Analytics:
- Maintaining all employee records across HRIS and payroll systems adhering to data protection regulations (GDPR).
- Tracking HR metrics such as turnover, absence (planned and unplanned), and diversity to identify trends and improve workplace satisfaction.
Learning & Development (L&D):
Assess the skills gap across the organization and identify areas where staff development is needed.- Design, source, deliver or facilitate training programs, covering induction, to welcome new team member and integrate them into company culture, compliance training, leadership development, soft skills, and technical capabilities.
Company Culture:
- Championing initiatives that support employee wellbeing, diversity, and staff retention. Organising Occupational Health bookings, including Health Surveillance.
- Monitoring and processing of flexible working requests, family leave etc.
Essential Skills and Behaviours
- Sound previous generalist experience of HR administration and advisory activities.
- Excellent organisational skills including ability to manage own time and prioritise effectively.
- Strong IT skills, skilled in using Microsoft Word and Excel packages and experienced in working with HR packages /databases.
- Able to work independently and on own initiative within specified guidelines or processes.
- Developed interpersonal skills and able to collaborate effectively with colleagues at all levels.
- Empathy & Active Listening: Essential for building trust, making staff feel valued, and handling sensitive or distressing situations with compassion.
- Discretion & Integrity: A non-negotiable requirement for dealing with highly confidential and personal employee data.
- Adaptability: Thriving in a constantly changing workplace and being flexible when sudden shifts in organizational goals occur.
Desirable Skills and Knowledge
- CIPD membership (or studying towards) is highly desirable.
- Train The Trainer certification
- General knowledge of various employment laws and practices.
- Experience of payroll data processing
To be recognised globally for exceptional golf, hospitality, and visitor experience, rooted in heritage
we must attract prestigious golf events and visiting golfers by delivering an exceptional experience at every touchpoint of our business. We expect our team members to demonstrate Our Values:
Customer Focused We listen, respond, and go above and beyond to exceed guest expectations, creating lasting impressions at every touch point whether on the course, in our dining spaces, attending events or overnight stays in our hotel, or enjoying our spa and leisure facilities.
Knowledge We encourage curiosity and continuous development, empowering our team with the knowledge and confidence to deliver outstanding service and guidance to every guest. Our team is committed to learning, growing and sharing knowledge with pride.
Integrity We take ownership of our actions, communicating openly, and supporting one another, we build a culture of trust that encourages doing the right thing consistently and upholding the highest professional and ethical standards.
Pace - We work with energy and awareness, supporting each other to deliver without compromising quality. We respond promptly to our colleagues and guests needs while maintaining the care and experience that they expect.
Professionalism - We take pride in how we present ourselves and how we support one another to maintain professionalism in our appearance, attitude, and actions, upholding high standards that reflect the quality of our service and the expectations of our colleagues and guests.
Together - We value every role and every contribution, working collaboratively across all areas of our business to support each other to deliver a cohesive and effortless guest journey. Our shared commitment ensures every experience feels connected, refined, and exceptional.
