Branch administrator Work, Jobs in Ashington, Eng (with Salaries)

Administrator / Receptionist - Morpeth and Ashington
William Purves Funeral Directors —Ashington
- From £23,725 a year
- Full-time
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- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
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- Annual leave
- Employee discount
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Administrator / Receptionist - Morpeth and Ashington

William Purves Funeral Directors
Ashington

Quick apply

Job details

Full-time
From £23,725 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Sick pay
On-site parking

Qualifications

Driving Licence
Heavy lifting
Customer service
Stakeholder liaison
GCSE
Organisational skills
Front desk
Communication skills

Full job description

About us

William Purves has been guiding and supporting families through bereavement for five generations. Providing the highest standard of professionalism and a truly personal service, our business is driven by core values of compassion, dedication, integrity, and respect. The 'William Purves family' today comprises over 100 staff and operates throughout Scotland and across Northumberland.

The Role

As an Administrator within William Purves you will based between our Ashington Hub and our Morpeth branch office. You will work as a sole branch administrator within our Morpeth office Monday to Wednesday and as part of a team within our Ashington office Wednesday to Friday.

You will approach every interaction with care, dignity, and attention to detail, ensuring families feel supported and respected throughout their experience. Guided by our core values of compassion, dedication, integrity, and respect, you will take pride in delivering a consistently high‑quality service to both families and colleagues

Job description

Answering and directing calls as required.
Dealing with visitors face-to-face, confidently and courteously.
Conducting client viewings as required.
Operating as part of a team and liaising with clients in support of the Funeral Director to ensure the effective organisation of funerals.
Work with our Funeral Directors to ensure all administration is processed efficiently.
Liaise with all network offices to ensure good communication.
Updating data bases and paper systems.
Preparing newspaper notices.
This role will involve periods of lone working.

Personal values and attributes

All our staff need to demonstrate the values of compassion, dedication, integrity and respect at all times.
A kind, caring and compassionate nature.
Be an effective communicator with the ability to quickly and naturally establish meaningful relationships with clients and a variety of stakeholders.
Previous experience in a customer facing role.
Excellent attention to detail.
Organisational skills and the ability to successfully multi-task and prioritise workload.
Manage own time effectively and take ownership of projects and tasks.
Awareness of client confidentiality, information security and data protection.

Salary and Benefits Offered

Monday - Friday, 9 - 5.
Pro-rated starting salary of £23,725 with a raise to £24,468 after 6 months review
8% employer pension contribution
Enhanced annual leave
Professional and personal development training opportunities
Uniform Allowance

Additional Information

If your application is successful, we will perform background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks.

Benefits:

Bereavement leave
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
Health & wellbeing programme
Life insurance
Sick pay

Ability to commute/relocate:

Ashington NE63 8PR: reliably commute or plan to relocate before starting work (required)
Morpeth NE61 1BH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)
Administrative: 1 year (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Job Type: Full-time

Pay: From £23,725.00 per year

Benefits:

Bereavement leave
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Experience:

Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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Administrator / Receptionist - Morpeth and Ashington

Sales Administrator

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