It analyst Work, Jobs in Ashley, Nth (with Salaries)

1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
9d
IT Business Analyst
Athena Advisory Solutions Ltd —Leicester
- £40,000 - £46,500 a year
- Full-time
- Hybrid work
- DevOps
- Data analysis skills
- SQL
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
1d
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
9d
IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
17h
Lead IT Security Analyst
Culina Group —Lutterworth
- Full-time
- Analysis skills
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
1st Line IT Support Analyst
Bright Horizons —Northampton
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee discount
Quick apply
1d

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1st Line IT Service Desk Analyst

Primary Goal -
Market Harborough

Quick apply

Job details

Full-time
£25,191 - £26,409 a year
9 days ago

Qualifications

Driving Licence
Software troubleshooting
Customer service
IT support
Computer networking
IT
Communication skills

Full job description

Join our Trust IT Team and make a real difference

Are you passionate about technology and enjoy helping people solve problems? We're looking for an enthusiastic and customer-focused 1st Line IT Service Desk Analyst to join our central IT team, supporting schools across our Multi-Academy Trust.

This is an excellent opportunity to develop your IT career in a varied, supportive environment where you'll gain hands-on experience across Microsoft 365, networking, cloud technologies, user support and IT projects.

What you'll do

As the first point of contact for IT support, you'll:

Provide friendly, professional 1st line IT support via phone, email and remote assistance.
Log, manage and resolve support requests through our IT Service Desk.
Troubleshoot hardware, software and Microsoft 365 issues using our knowledge base.
Create user accounts, reset passwords and administer Teams and email services.
Escalate more complex issues to our 2nd Line team when needed.
Help maintain accurate IT documentation and support Trust-wide IT projects.
Occasionally visit schools across the Trust to provide on-site support.

What we're looking for

You'll have:

A passion for IT and delivering excellent customer service.
Good knowledge of Windows PCs and Microsoft technologies.
An understanding of networking fundamentals.
Strong communication and problem-solving skills.
A proactive, organised and flexible approach to work.

Desirable:

Experience working in an IT support environment.
Knowledge of Microsoft 365 and cloud services.
Experience working in a school or education setting.
A full UK driving licence.

Why join us?

Develop your technical skills across a wide range of technologies.
Be part of a collaborative and supportive central IT team.
Gain experience supporting multiple schools and large-scale IT projects.
Make a meaningful impact by helping staff and students stay connected and productive.

The Trust is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an Enhanced DBS check and all relevant pre-employment checks.

Salary and hours

Post Title : 1st Line IT Service Desk Analyst

Responsible to : IT Manager

Grade : Grade 5/6 £25,191 - £26,409

Hours : 37 hours per week, 52 weeks per year

Location : Market Harborough

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Quick apply

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it analyst jobs in ashley, nth

1st Line IT Service Desk Analyst

IT Business Analyst

IT Support Analyst 2nd Line

IT Support Analyst

IT Service Desk Analyst

Internal IT – 2nd Line Systems Analyst

Technical Support Analyst

Lead IT Security Analyst

Service Desk Analyst

1st Line IT Support Analyst

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