guest service agent Work, Jobs in ashtead (with Salaries)

Reservations Agent
Beaverbrook Business Support —Leatherhead
- Up to £27,352 a year
- Weekend availability
- Customer service
- IT
- Hotel experience
- Free parking
- Annual leave
Quick apply
9d
Reception and Guest Experience Host
LAH Property Marketing —Farnborough
- £29,892 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
Welcome Desk Agent
Marriott International, Inc —London
- Full-time
- Hotel
- Employee discount
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
8d
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
Quick apply
10d
Overnight Guest Services Agent
Four Seasons —London
- Full-time
- Bar
- Hotel
2d
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
14d
Guest Service Agent
Bertrand's Townhouse —London
- £13.85 an hour
- Nights as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Reservations Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
7d
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
HYATT REGENCY LONDON ALBERT EMBANKMENT 10 Albert Embankment, London, SE1 7SP, United Kingdom we u —London
- £27,000 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
- Referral programme
Quick apply
1d
Guest Relations Agent
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
At Your Service / Switchboard Agent - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Management
- Customer service
- English
- Employee discount
Guest Experience Champion
Aramark —Windsor
- £13.05 an hour
- Full-time
- Hospitality
- Leadership
- Resort
- Free parking
- Employee discount
14d
Luggage Porter
COMO Metropolitan London —London
- Up to £28,892 a year
- Full-time
- Hotel
- Organisational skills
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
2d
Guest Experience Manager 1 (40127)
Melia Hotels International —London
- Hotel
- Communication skills
- Employee discount
2d
Head of Boarding
CATS Global Schools —London
- £60,000 - £65,000 a year
- School
- Employee assistance programme
- Referral programme
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply

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Reservations Agent

Beaverbrook Business Support -
Leatherhead

Quick apply

Job details

Full-time
Up to £27,352 a year
9 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Discounted gym membership
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Customer service
IT
Hotel experience

Full job description

Due to the increased demand of our growing Estate, we are now recruiting additional Reservations Agent for Beaverbrook and Beaverbrook Town House. Join us at Beaverbrook where you’ll be part of a friendly and motivating team, who work together to create unforgettable luxury experiences for our guests.

The Role

Based at the Estate, as a Reservations Agent you will provide a luxury service and create memorable experiences for guests visiting us at both of our charming and unique hotels. Introducing guests to the brand, you will be an integral part of the guest experience, ensuring excellence from the very start of their Beaverbrook journey. You will be responsible for all bedroom, spa and dining reservations via telephone and email enquiries.

As a Reservations Agent your responsibilities will include but will not be limited to: maximising room revenue through selling, and upselling our rooms, dining experiences and packages, creating personalised experiences for our guests and utilising your customer service skills to exceed guest expectations. You will have the chance to learn the product in detail, including bedroom tours, restaurant tastings and spa induction, to ensure you are best equipped to sell guests a unique and bespoke experience.

The Person

In this role you will build relationships with all departments across the Estate, as well as communicating with guests on a professional level, so excellent communication at all levels is required. You will have a great telephone manner, a genuine sense of interest, have impeccable attention to detail, and a good level of IT skills in order to work with our booking systems.

Ideally, our Reservations Agent will have prior hotel bookings experience however we are happy to consider travel, holiday or corporate bookings experience.

Salary: Up to £27,352 per annum plus commission and tronc

Shift Pattern

The Reservations team will work 5 days out of 7 (including weekends) and on shifts to ensure all telephone calls are efficiently answered.
The shifts are 07:00-15:30 and 13:30-22:00.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

Competitive salary
Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
Personal development support
Wide range of recognised qualifications and development opportunities
Discounted rates on Food & Beverage
28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
Pension
Life Insurance
Sick Pay
Long Service Awards
Cycle to work scheme
Earn up to £600 through our recommend a friend scheme
Uniforms
Free parking
And other local benefits

**Staff Accommodation Available**

INDHEADOFFICE

Quick apply

Refine Your Search

guest service agent jobs in ashtead

Reservations Agent

Reception and Guest Experience Host

Welcome Desk Agent

Front Desk Agent

Reservations Agent

Overnight Guest Services Agent

Reservations Agent (M/F/X)

Guest Service Agent

Reservations Agent, Pre-Opening - The St. Regis London

Reservation & Guest Experience Specialist

Guest Service Agent

Reservations Agent

Guest Relations Agent

At Your Service / Switchboard Agent - JW Marriott Grosvenor House

Guest Experience Champion

Luggage Porter

Guest Experience Agent, Pre-Opening - The St. Regis London

Guest Experience Manager 1 (40127)

Head of Boarding

Night Guest Service Agent

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