Information technology managers Work, Jobs in Ashton In Makerfield, Gtm (with Salaries)

Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Telephony Manager
MCS Group —Burscough
- £35,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
11d
Lead Buyer - Information Technology
MBDA —Bolton
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- Travel
- Communication skills
- Free parking
IT Project Manager
SunbeltRentals —Birchwood
- Hybrid work
- Azure
- PMP
- Salesforce
- Employee assistance programme
Quick apply
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Senior Technology Operations Manager
Direction Technology & Digital Solutions Ltd —Manchester Central
- £26,935.25 - £60,983.67 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
12d
Head of Technology
Individual Restaurants —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hospitality
- Bar
- Azure
Quick apply
LCO EPR Expansion Digital IT Support Manager
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Driving
- Travel
IT Infrastructure Manager
Destination Sport —Manchester
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Employee assistance programme
- Referral programme
Quick apply
Head of Information Security & IT Risk
Bibby Financial Services —Salford
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
Quick apply
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Business Development Manager - IT Managed Services
Ricoh —Warrington
- Sales
- Microsoft Office
- Organisational skills
Incident Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
9d
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
IT Service Delivery Lead
ASSYSTEM —Bolton
- Full-time
- Hybrid work
- Analysis skills
- Agile
- IT
- Annual leave
- Referral programme
Quick apply
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
Problem Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
9d
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
IT Risk and Control Manager
EG Group —Horwich
- Up to £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- IT
- Free parking
- Annual leave
Technical Operations Manager (Infrastructure)
Warburtons —Bolton
- Full-time
- Bakery
- IT
- Leadership
- Annual leave
- Employee discount

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information technology managers jobs near ashton in makerfield, gtm

Geospatial Technical Support Manager

KOREC -
Liverpool

Apply Now

Job details

Permanent

Benefits

Cycle to work scheme
Company pension
Tech scheme
Employee assistance programme
Employee discount
Life insurance

Qualifications

Technical support
Supervising experience
Organisational skills

Full job description

LIVERPOOL

Purpose

To lead and manage the UK office-based Technical Support Team, ensuring KOREC customers across the UK & Ireland receive accurate, practical and timely support via phone and email.

KOREC supports customers working in the geospatial, surveying, engineering and construction sectors, using technologies such as GNSS, total stations, scanning, mapping solutions, monitoring, machine control and associated software platforms. This role ensures our support function delivers an excellent customer experience, reduces downtime and helps customers get the most from their investment.

The role will also support the development and sharing of technical reference materials (guides, videos, FAQs, knowledge articles, white papers, etc.) for both internal teams and customers via the KOREC Knowledge Base.

In addition, the role will help strengthen the technical knowledge and capability of the Operations Team in Huntingdon through collaboration, coaching and regular site visits.

Location: Liverpool office-based, 5 days per week (with flexibility to attend other company or customer locations as required).

Responsibilities

Technical Support Leadership & Customer Service

Lead the Technical Support Team to ensure incoming customer enquiries are responded to quickly and resolved efficiently

Monitor the age, allocation and quality of support tickets, with particular focus on high-value and strategic customers

Ensure clear, accurate and complete ticket records are maintained in HappyFox, including troubleshooting steps and outcomes

Support the team in handling escalations and complex technical queries when required

Maintain high standards of customer communication, ensuring solutions are clear, practical and professional

Process, Systems & Reporting

Ensure customer contact details are checked and updated in Pipedrive CRM

Track recurring issues, identify root causes and work with internal teams to reduce repeat support requests

Contribute to the definition and improvement of support KPIs (e.g., response time, resolution time, customer satisfaction)

Cross-Functional Collaboration

Work closely with Sales, Service, Operations, Hire, and Product/Technical Specialists to ensure joined-up customer support

Liaise with the wider KOREC support network to share best practice, technical updates and troubleshooting guidance

Visit Huntingdon regularly to support and upskill the Operations Team, improving product knowledge and first-time fix rates

Knowledge Base & Technical Content

Source and share technical reference materials useful to colleagues and customers (documents, videos, quick guides, etc.)

Create and maintain customer-facing and internal knowledge base articles

Research and write user guides, troubleshooting documents and “how-to” resources (or videos where appropriate)

Assist with the creation and compilation of training materials and technical documentation

Technical Troubleshooting

Conduct hardware and software diagnostics and troubleshooting, including escalation to suppliers/manufacturers where required

Stay up to date with KOREC’s core product portfolio through self-study and formal training

Attend and/or deliver internal training sessions to improve team capability and consistency

General

Carry out other duties and tasks as required

Comply with Health & Safety regulations to safeguard the interests of the business, our people and customers

KPIs (TBC)

Ticket response and resolution metrics (as per current support targets)

Customer satisfaction score (CSAT) and consistent improvement over time

Reduction in repeat tickets through knowledge base improvements and proactive issue management

Requirements

Experience in the geospatial/survey industry is essential

Strong working knowledge of surveying and positioning technologies (e.g., GNSS/GPS, total stations, laser scanning and associated software)

Proven experience leading or supervising a technical support/service desk team

Confident communicating technical solutions to both technical and non-technical users

Strong organisational skills with the ability to manage priorities and escalations

Why Join Us?

At KOREC, we are committed to developing and promoting inclusive behaviours that create and sustain equality of opportunity, fairness, dignity, and mutual respect for all.

We offer:

Tailored induction and ongoing training and development.

Competitive basic salary coupled with bonus scheme

Company car and fuel card for enhanced mobility

23 days’ holiday (plus bank holidays), with service-related increases up to 30 days.

Pension scheme, Simply Healthcare plan, and life insurance for financial security.

Generous employee benefits package, including Perkbox Benefits, corporate gym, Cycle to Work scheme, Virgin Media discounts, and Technology Purchase Scheme.

Employee Assistance Programme and access to mental wellbeing resources.

Investors in People and Investors in Wellbeing accredited.

Job type

Permanent

Industry

Technical

Posted

2026-06-10T00:00:002 months ago

About us

At the KOREC Group (comprising of KOREC, BuildingPoint & K-MATIC), we firmly believe in fostering strong and positive relationships with both our valued customers and dedicated staff. As a leading expert in providing a diverse range of solutions for the Construction, Survey, and GIS markets, we proudly stand as one of Trimble's largest distributors on a global scale.

If you're seeking a position that aligns with your skills and ambitions, we encourage you to explore the job opportunities listed above. We strive to create a team-oriented environment where every individual can thrive and contribute to our collective success.

Furthermore, we also welcome speculative applications from talented individuals who believe they could make a significant impact at the KOREC Group. If you're interested, please send us your CV along with a compelling explanation of why you would be an excellent addition to our team. You can reach us at [email protected].

We look forward to hearing from you and potentially welcoming you to the KOREC Group family.

Apply Now

Refine Your Search

information technology managers jobs in ashton in makerfield, gtm

Geospatial Technical Support Manager

Telephony Manager

Lead Buyer - Information Technology

IT Project Manager

Service Desk Manager

Senior Technology Operations Manager

Head of Technology

LCO EPR Expansion Digital IT Support Manager

IT Infrastructure Manager

Head of Information Security & IT Risk

IT Service Delivery Manager

Business Development Manager - IT Managed Services

Incident Lead

Senior IT Service Manager

IT Service Delivery Lead

2nd Line Service Desk Team Leader

Problem Lead

2nd Line Service Desk Team Leader

IT Risk and Control Manager

Technical Operations Manager (Infrastructure)

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