Job Advert
Store / Location: House of Fraser, Norwich
Reports to: Regional Manager
Salary: Competitive base & uncapped commission
Benefits: 50% off products, private medical, ongoing training
Hours per week: 16 Hours
WHO ARE WE?
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!
Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world.
A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.
Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!
ABOUT THIS ROLE
Are you passionate about beauty and driven by results? We’re looking for a commercially astute Beauty Advisor to join our team. Someone who brings energy, creativity, and a customer-first mindset to every interaction.
You’ll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences. If you’re motivated by KPIs, love building a client base, and know how to turn conversations into conversions, this is the role for you.
JOB ROLE AND RESPONSIBILITIES
Driving Retail Performance:
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Hit and exceed individual and counter sales goals and KPIs
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Greet and assist customers with enthusiasm, creating a personalised and welcoming experience
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Build authentic relationships in-store a to foster loyalty and repeat business
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Promote upcoming events, offers, and brand activations
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Promote events, offers, and brand activations
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Create buzz through engaging in-store experiences
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Cross-sell and up-sell across the product range
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Organise and participate in promotional activities
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Offer expert tips and techniques to meet individual beauty needs
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Create your own in-store events to generate excitement and drive traffic
Elevating the Customer Experience:
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Deliver tailored consultations and product demonstrations
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Immerse customers in the brand’s heritage and product stories
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Offer expert tips and techniques to meet individual beauty needs
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Create buzz through innovative, self-led in-store events
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Inspire customers to build beauty routines that reflect their unique style
REQUIRMENTS
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Minimum 1 year in sales, business development, or retail
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Proven track record of hitting commercial targets
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Entrepreneurial mindset with a drive to grow
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Excellent communication, negotiation, and relationship-building skills.
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Creative thinker with fresh ideas and a flair for spotting opportunities
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Comfortable with data analysis and reporting
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Passion for beauty, hair, spa, or wellness (experience of working in these industries is preferred but not essential)
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Must be able to work weekends
WHAT WE OFFER
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Competitive base salary & uncapped commission
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Private Medical
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Exclusive product discounts
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Ongoing training and development
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A vibrant, trend-led team culture
VALUES
We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.
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Collaborative – We work together to create the extraordinary
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Creative – We foster creativity & excellence to create value for our brands and business.
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Courageous – We are agile, entrepreneurial & we own our future
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Connected – We stay connected and ensure we are always consumer first
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Committed – We are responsible for our impact on others & the planet
