Implementation consultant Work, Jobs in Ashwellthorpe, Nfk (with Salaries)

Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
Graphics Assistant
Purcell Architecture —Norwich
- £27,540 - £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Project Manager
Serco Plc —Norwich
- £49,827.94 - £54,372.11 a year
- Full-time
- Hybrid work
- PMP
- Hospital
- Engineering
- Employee assistance programme
7d
Human Resources Administrator
Leeway Domestic Violence & Abuse Services —Norwich
- £28,861 a year
- Full-time
- Hybrid work
- Databases
- Human resources
- Recruiting
- Annual leave
Quick apply
9d
Deputy Project Lead - Healthcare Sector
Mace —Norwich
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Construction experience
Ecology Consultant
Assystem —East Suffolk
- Communication skills
- Annual leave
- Referral programme
Client Development Manager
NielsenIQ —Norwich
- £33,000 - £40,000 a year
- Full-time
- English
- SQL
- Business development
- Employee assistance programme
- Flexible schedule
Quick apply
Senior Environmental Consents Consultant
ASSYSTEM —East Suffolk
- Full-time
- In-person
Quick apply

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Graphics Assistant
Purcell Architecture —Norwich
Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH). Using and implementing an established brand;
£27,540 - £30,000 a year
Marketing Assistant
Cornwall Insight —Norwich
Create and edit video and graphic design content for use across campaigns, social channels and the website. Experience planning and posting content on social…
Quick apply
12d

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implementation consultant jobs near ashwellthorpe, nfk

Customer Implementation Consultant

Epos Now -
Norwich

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Job details

Full-time
£26,436 a year

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Operating systems
Inbound customer enquiry call handling
Client engagement
Computer literacy
Upselling
Ticket management
Data entry
Telesales
Customer interaction
Outbound calling
Help desk

Full job description

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.

About the role:

A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.

Responsibilities:

Deliver training for new customers as part of their onboarding process
Take inbound customer support calls, answer webchats and tickets
Provide excellent customer service by phone, email, webchat and online user support
Where appropriate, escalate and accurately record customer data
Conduct remote trouble-shooting and training sessions with clients
Develop and maintain an in-depth knowledge on all products and services

Requirements:

The best candidate for this role would be;

Driven and proactive - Can work independently and is determined to succeed (essential)
Organised - Manage diary, phone and update systems with great attention to detail (essential)
Resilient - Can bounce back from challenging customers, remaining calm and professional while dealing with volume calls (essential)
Personable - Able to keep calm and show empathy for customers (essential)

Tech-literate and knowledgeable - Have a basic understanding of Android, iOS and Windows Operating Systems, a basic knowledge or experience in using Google Suite, and an awareness of customer CRM systems and data input (preferred, not essential)

Apply Now

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implementation consultant jobs in ashwellthorpe, nfk

Customer Implementation Consultant

Graphics Assistant

Project Manager

Human Resources Administrator

Deputy Project Lead - Healthcare Sector

Ecology Consultant

Client Development Manager

Senior Environmental Consents Consultant

More jobs to discover

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