We are seeking a highly organised and detail-oriented individual to join our team at Stollers as a Receptionist/Administrative Assistant. In this role, you will be responsible for providing administrative support and ensuring the smooth operation of the front desk.
Monday - Friday (One Saturday per month, possible bank holidays)
Responsibilities
- Greeting and welcoming customers in a professional and friendly manner
- Answering phone calls and directing them to the appropriate person or department, taking messages
- Overseeing incoming mail, packages and deliveries
- Chasing for balance payments pre delivery
- Organising warehouse and technician deliveries, making arrangements for window removals for access if needed
- Monitoring incoming emails and directing to the appropriate person or department
- Posting Warranty Certificates to customers
- Ordering Parts for Warranty Claims
- Booking out deliveries
- Monitoring Facebook and Instagram messages
- Admin tasks for purchasing department - chase report, chasing customer orders and calling with updates
- Monitoring storage charges
- Cashing up and end of day & card machine totals, balancing restaurant
- Ensuring card readers are fully charged
- Sending text messages to customers to inform them of delivery time
- Applying finance to sales orders
- Preparing dolly mixtures
Skills
To excel in this role, you should possess the following skills:
- Excellent phone etiquette and communication skills
- Proficiency in computerised systems and software
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Accurate data entry skills with attention to detail
- Knowledge of basic clerical procedures and office management practices
If you are a motivated individual with strong administrative skills, we would love to hear from you. Join our team as a Receptionist/Administrative Assistant and contribute to the success of our organisation. There is opportunity to develop your skills and progress within our family run business.
Job Type: Full-time
Pay: From £13.00 per hour
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
