Handler Work, Jobs in Askern, Syk (with Salaries)

Complaints Specialist
Yorkshire Dental Suite —Leeds
- Up to £32,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
Quick apply
6d
Large and Complex Loss Handler
Leeds City Council —Leeds
- £46,142 - £500,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
13d
Material Handler
Tait —Pontefract
- Full-time
- AutoCAD
- ERP systems
- Welding
- Annual leave
- Employee assistance programme
Casualty Claims Handler
Davies —Leeds
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Rapid Claims Handler
Homeprotect —Sheffield
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Material Handler / General Labourer
Sherburn Metalwork —Leeds
- Up to £13 an hour
- Full-time
- Microsoft Word
- Sales
- Organisational skills
- Free parking
- Referral programme
Quick apply
14d
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
7d
Heavy Forklift/Reach Stacker Driver
Maritime Transport —Doncaster
- Full-time
- Forklift
- Driving
- Annual leave
- Employee assistance programme
Quick apply
6d
Wellbeing Call Handler
Optima Health —Sheffield
- £20,982.00 - £25,877.80 a year
- Part-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Paid training
- Annual leave
EAP Support Co-Ordinator
Optima Health —Sheffield
- £25,772.89 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Paid training
- Annual leave
6d
Scrap Inspector
Ward —Barnsley
- Full-time
- Quality control
- Communication skills
Commercial Account Handler
ProFound —Leeds
- £35,000 a year
- Full-time
Operative/ Shunter Driver
SARIA Ltd —Bentley
- Full-time
- Communication skills
Quick apply
Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)
Hiscox —York
- Full-time
- Travel
- Organisational skills
- Communication skills
Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims
Markel International Services Ltd —Leeds
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Motor Claims Handler
Allianz —Leeds
- £26,227.50 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Employee discount
17h
Senior Claims Handler
Markel International Services Ltd —Leeds
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
8d
Material Handler (360 Operator)
Ward —Barnsley
- Full-time
- Communication skills
- Mechanical knowledge
Baler Operative
Biffa Waste Services —Wakefield
- £32,877 a year
- Full-time
- English
- Communication skills
Quick apply
14d
Claims Handler – Motor & Third Party Property Damage (TPPD)
Hiscox —York
- Full-time
- Customer service
- Travel
- Organisational skills

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handler jobs near askern, syk

Complaints Specialist

Yorkshire Dental Suite -
Leeds

Quick apply

Job details

Full-time
Up to £32,000 a year
6 days ago

Qualifications

Microsoft Word
Customer service
Complaint handling
Organisational skills
HubSpot
Communication skills

Full job description

Complaints Specialist

Department: Operations Reports

To: Complaints Team Leader

Location: LS11 8JT

About the Role

We are looking for a proactive and empathetic Complaints Handler to join our Operations team. In this role, you will be responsible for managing patient complaints from initial escalation through to resolution, ensuring every case is handled fairly, professionally, and in line with regulatory requirements.

As a key member of the Complaints team, you will handle complaints in line with our complaints policy, investigate concerns, correctly categorise and identify root causes, and work collaboratively with internal teams and Clinical Partners to achieve positive outcomes for both patients and the business. Your ability to communicate effectively, build trust, and resolve complex situations will play an important role in maintaining patient confidence and protecting the YDS Group brands.

Key Responsibilities

Manage patient complaints received via phone, email, and CRM systems, taking ownership of cases through to conclusion.
Take full accountability for managing your own complaint workload, effectively prioritising cases, maintaining progress across multiple investigations, and ensuring timely, high-quality resolutions in line with business and regulatory standards.
Conduct thorough and impartial investigations by gathering information from patients, internal stakeholders, and Clinical Partners.
Deliver clear, fair, and timely complaint outcomes that align with company policy and regulatory requirements.
Maintain accurate and comprehensive records within HubSpot, Dentally, and other internal systems.
Escalate complex, high-risk, legal, Section 75, or Financial Ombudsman Service (FOS) cases to the Complaints Team Leader where appropriate.
Work closely with Patient Success, Patient Resolutions, Dental Partnerships, and Clinical Partners to support effective case resolution.
Monitor and respond to online reviews and patient feedback in accordance with brand guidelines.
Ensure complaint cases are updated accurately to support reporting, performance monitoring, and regulatory compliance.
Identify recurring complaint trends and provide feedback to support service improvements and preventative actions.
Adhere to all internal policies, complaint handling procedures, and relevant regulatory frameworks, including FCA and CQC requirements.
Act as a voice of the patient by sharing insights that help improve service delivery and patient experience.

Skills & Experience

Essential

Minimum 1 year of experience in complaints handling, customer resolution, customer service, or a patient-facing role.
Strong verbal and written communication skills with the ability to explain complex issues clearly and professionally.
Experience managing sensitive or challenging conversations with empathy and confidence.
Excellent organisational skills and the ability to manage multiple cases simultaneously.
Strong attention to detail and ability to follow structured processes and regulatory requirements.

Desirable

Experience within dental, healthcare, medical, or regulated service environments.
Knowledge of FCA complaint handling requirements and dispute resolution processes.
Experience using CRM or case management systems such as HubSpot or Dentally.
Familiarity with Trustpilot or other online review platforms.
Understanding of dental or orthodontic treatment journeys.

Personal Attributes

Empathetic and patient-focused.
Calm and professional under pressure.
Acts with honesty and integrity
Investigative and analytical in approach.
Accountable and reliable, with strong ownership of outcomes.
Solutions-oriented with strong problem-solving skills.
Collaborative and supportive team player.
Committed to delivering excellent patient experiences.

Pay: Up to £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

handler jobs in askern, syk

Complaints Specialist

Large and Complex Loss Handler

Material Handler

Casualty Claims Handler

Rapid Claims Handler

Material Handler / General Labourer

Customer Service Team Leader

Heavy Forklift/Reach Stacker Driver

Wellbeing Call Handler

EAP Support Co-Ordinator

Scrap Inspector

Commercial Account Handler

Operative/ Shunter Driver

Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)

Senior Claims Handler (Liability, Construction / Cyber ) Complex Claims

Motor Claims Handler

Senior Claims Handler

Material Handler (360 Operator)

Baler Operative

Claims Handler – Motor & Third Party Property Damage (TPPD)

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