Spa Therapist
Position Details
Job title: Spa Therapists (Luxury Spa )
Company: The Cairndale Hotel & Spa
Location: Dumfries, South West Scotland
Job Type: Various Full-Time & Part-Time, competitive salary (Real Living Wage Employer)
Why Join the Cairndale Hotel & Spa
The Cairndale Hotel & Spa is one of the largest family owned hotels in Dumfries and Galloway.
Owned and operated by The Wallace family for 40 years, we very much look forward to welcoming you to our truly independent and family run hotel.
Our hotel has 86 unique bedrooms and suites and we welcome a diverse variety of guests ranging from solo travellers, golfers, families and outdoor adventurers! The hotel is the perfect base for exploring all of what Dumfries and Galloway has to offer.
The Spa at the Cairndale Hotel is a new destination Spa for the south of Scotland, offering treatments, spa days and wellness retreats in the heart of Dumfries.
The hotel is popular for large events including weddings, birthday celebrations and conferences. The hotel also boasts banqueting facilities including grand ballroom for up to 350 guests.
The hotel is centrally located right in the heart of Dumfries, 5 minutes from the train station and a stopping point on a number of bus routes.
The role of our Spa Therapists
Cairndale Hotel & Spa is ready to receive applications from exceptional talented individuals to join our Luxury Spa. Hours will range from 16 to 30 hours a week depending on treatments and business.
You will ultimately be responsible for delivering exceptional spa treatments to guests and exceeding their expectations using and promoting retail products to support this. This will involve but not limited to performing exceptional treatments as trained and directed by the Spa Manager and Product House Trainer, following a daily agenda supplied at the beginning of each shift. Fulfil other daily tasks required within the business, hotel or occasionally off site as deemed necessary to promote the Spa by the Spa Manager. Having strong attention to detail, the ability to work well as an individual and as part of a team and a can-do attitude are all essentials for this role.
Candidate Responsibilities
· Deliver exceptional treatments to guests of the Cairndale Hotel & Spa at all times
· Deliver treatments as per training protocols, ensuring after every treatment you are recommending our spa products to use post treatment at home, in line with guests needs and to achieve sales targets set by Spa Manager
· Greeting each guest with a warm welcome. Having knowledge of all spa areas to address guest questions or concerns
· Ancillary tasks throughout shift included but not limited to laundry, restock of treatment room essentials, cleaning and maintaining spa treatment room and spa treatment areas such as relaxation room and spa facilities as directed by Spa Manager
· Keeping treatment room stock under supervision and using product quantities correctly as to not waste stock
· Be a brand ambassador in areas such as uniform standards and personal presentation.
· Always put our guest first
· Support Spa Manager in reaching spa budget by upselling treatments and retail to each guest where appropriate
· Keep own knowledge updated on product and brand knowledge, treatment brand standards outside of formal training by managers
· Keeping updated with industry trends
Candidate Requirements
· Must have strong English communications skills both written and oral
· Must be eligible to work in the UK (Sponsorship is not available for this specific role)
· HND/SVQ Level 3 Beauty Therapy essential or equivalent
· Previous experience of a role within a similar environment desired but not essential
If you are passionate about creating and unforgettable and exceptional treatment and service and have the qualifications outlined above, we would love to hear from you. To apply, please submit your CV and a cover letter explaining your relevant experience and why you are the ideal candidate for this position. Note: Only shortlisted candidates will be contacted for an interview.
Job Type: Part-time
Pay: Up to £12.75 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
