Business services officer Work, Jobs in Aspley Guise, Bdf (with Salaries)

Complaint Resolution Officer
Amplius —Milton Keynes
- £35,224 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
6d
Customer Service Officer
Bedford Borough Council —Bedford
- £31,537 - £34,434 a year
- Full-time
- Customer service
- English
13d
Business Support Officer
HMGCC —Milton Keynes
- £29,336 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Leadership
8d
Business Support Officer
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
Purchasing Administrator
FCDO Services —Hanslope
- £29,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Time management
10h
HR and Payroll Officer
Reedbut Group Limited —Milton Keynes
- £36,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Human resources
- Recruiting
- Free parking
- Profit sharing
Quick apply
7h
Security Officer
BidvestNoonan —Milton Keynes
- £13.20 an hour
- Full-time
- Computer literacy
- Communication skills
Quick apply
File Admin Support Team (FAST) Administrator (FTC/Secondment) (4 posts)
Thames Valley Police —Milton Keynes
- £27,449 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
2d
Business Admin Apprentice (Democratic Services)
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Hybrid work
- Flexible schedule
Business Support Officer
Buckinghamshire Fire & Rescue Service —Aylesbury
- £30,662 a year
- Full-time
- Administrative experience
- Travel
- Office experience
- Annual leave
- Employee assistance programme
13d
Business Support Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
2d
Commercial Officer
Lockheed Martin Corporation —Ampthill
- £37,000 - £46,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
Risk Officer
MaPS —Bedford
- £48,000 a year
- Hybrid work
- SharePoint
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
EHC Assessment and Review Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Databases
- Continuous improvement
- Communication skills
- Annual leave
- Work from home
14d
HR Officer
Dachser —Northampton
- Full-time
- Continuous improvement
- Conflict management
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Fire Safety Compliance Administrator
Bedfordshire Fire and Rescue Service —Bedford
- £27,694 - £29,540 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Flexitime
6d
Staff - Business Support Officer
Northamptonshire Police —Wellingborough
- £27,204 a year
- Full-time
- Presentation skills
- Flexible schedule
14d
Senior Tribunal Officer
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Conflict management
- In-person
- Negotiation
- Annual leave
- Work from home
13d

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business services officer jobs near aspley guise, bdf

Complaint Resolution Officer

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£35,224 a year
6 days ago

Qualifications

Stakeholder liaison
Complaint handling
Customer interaction
Communication skills

Full job description

Join Amplius as a Complaint Resolution Officer, where you'll investigate complaints, support fair outcomes, and help improve our services. Working closely with colleagues, contractors and customers, you'll make sure every complaint is handled with empathy, transparency and in line with the highest service standards.

Salary: £35,224 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid - weekly office presence in Milton Keynes or Rushden with occasional travel for meetings or training. Office-based 5 days per week during initial training.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Investigate customer complaints, gathering evidence and working with colleagues and contractors to achieve fair outcomes.
Provide clear, empathetic updates to customers throughout the complaint process.
Ensure complaints are managed within agreed timescales and in line with service standards and regulatory requirements.
Maintain accurate complaint records, monitor actions and manage compensation where appropriate.
Identify lessons learned from complaints and share feedback to support service improvements.
Build positive relationships with teams, contractors and stakeholders while promoting a strong complaints culture.

What you’ll need to thrive in this role

Experience handling complex or escalated complaints within social housing, public services or a regulated sector.
Understanding of complaint handling best practice and the Housing Ombudsman’s Complaint Handling Code.
Strong communication and investigation skills, with the ability to handle sensitive situations fairly and professionally.
Ability to manage a busy caseload, prioritise work and maintain accurate records.
A customer-focused and resilient approach, with strong problem-solving skills and a commitment to equality and continuous improvement.

Important - DBS clearance and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 23 August

Interviews in Milton Keynes: 15 September

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have a week to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

business services officer jobs in aspley guise, bdf

Complaint Resolution Officer

Customer Service Officer

Business Support Officer

Complaint Resolution Team Leader

Business Support Officer

Business Administration Officer

Purchasing Administrator

HR and Payroll Officer

Security Officer

File Admin Support Team (FAST) Administrator (FTC/Secondment) (4 posts)

Business Admin Apprentice (Democratic Services)

Business Support Officer

Business Support Officer

Commercial Officer

Risk Officer

EHC Assessment and Review Officer

HR Officer

Fire Safety Compliance Administrator

Staff - Business Support Officer

Senior Tribunal Officer

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