Service desk team leader Work, Jobs in Atherstone, War (with Salaries)

Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
13d
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
2d
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
11d
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Service Delivery Manager
Intercity Technology —Birmingham
- Hybrid work
- IT
- Employee assistance programme
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
6d
Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
6d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
14d
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
3d
Modern Workplace - Digital Experience Lead
NTT Ltd —Birmingham
- Scripting
- Communication skills
2d
Modern Workplace - Digital Experience Lead
NTT Data UK —Birmingham
- Scripting
- Communication skills
2d

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Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
Participate in a support rota as required to support UK and North American customers. Communicate clearly and confidently with customers, keeping them informed…
£32,000 - £39,000 a month
Technical Support Analyst
NEXT —Leicester
Your role is vital to keeping these systems running smoothly, directly supporting our teams and ensuring a seamless experience for our customers.
From £31,824 a year
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service desk team leader jobs near atherstone, war

Service Desk Analyst

Saint Gobain -
Loughborough

Quick apply

Job details

Permanent | Graduate
13 days ago

Benefits

Employee discount

Qualifications

Customer service
Technical support
IT support
IT
Communication skills
Information Technology

Full job description

About the Role

Service Desk Analyst

At Saint-Gobain Digital & IT, we're looking for a Service Desk Analyst to join our Service Desk team, delivering outstanding IT support to colleagues across Saint-Gobain UK & Ireland.

If you're passionate about delivering excellent customer service and enjoy solving problems, we'd love to hear from you. Whether you already have experience working in a Service Desk or IT support environment, or you're a recent graduate looking to start your career in IT, this is a fantastic opportunity to develop your skills within a supportive and collaborative team. You'll receive the training and support you need to build a rewarding career while helping colleagues resolve their technical issues quickly and effectively.

Saint-Gobain Digital supports businesses across the UK & Ireland by delivering innovative technology solutions that enable our colleagues to work smarter every day. As part of Saint-Gobain UK & Ireland, we're committed to using technology to help achieve our purpose of Making the World a Better Home.

This is a permanent role working 36.25 hours per week, based in East Leake, Loughborough, on a hybrid basis.

What we're looking for

A passion for delivering exceptional customer service and helping people solve problems.
Experience in a Service Desk, IT support or customer-facing role, or a recent IT graduate eager to begin a career in technical support.
Good knowledge of Windows, Microsoft 365 and basic hardware troubleshooting, or the willingness and aptitude to learn.
Strong communication, organisation and problem-solving skills, with the ability to manage a busy workload.
Experience using an IT ticketing or Service Management system is advantageous but not essential.

What you will be doing

Acting as the first point of contact for IT support requests from colleagues across Saint-Gobain UK & Ireland.
Logging, prioritising and resolving incidents and service requests in line with agreed service levels.
Providing friendly, professional and customer-focused support through a variety of communication channels.
Troubleshooting software, hardware and application issues, resolving as many queries as possible at the first point of contact.
Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Staff discounts across Saint-Gobain brands.

Are Saint-Gobain Digital and Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of "Making the World a Better Home." We play a part in improving daily life through high-performance solutions. Wherever you are, let your unique personality and our values guide you every day to help invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also enables better decision-making and innovation. Whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments, and we'll happily discuss any flexibility you may need for this role. Whilst we can't promise to meet every request, we do promise to listen.

If your skills and experience match what we're looking for, we'll be in touch to discuss your experience and get to know you better. We look forward to hearing from you!

Job Reference: GBR13868

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service desk team leader jobs in atherstone, war

Service Desk Analyst

Technical Support Analyst

Service Desk Analyst

Senior Service Desk Engineer

Service Delivery Manager

Service Delivery Manager

Senior IT Support Analyst

Technical Support Advisor

Senior 1st Line Support Analyst

First Line Analyst 3

Modern Workplace - Digital Experience Lead

Modern Workplace - Digital Experience Lead

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