Full-Time Rotational Post: Team Leader
Fraser Home Care is growing, and we’re looking for a proactive, confident Team Leader who’s ready to step into a role that truly makes an impact. If you thrive in a fast‑paced care environment, enjoy supporting others, and want to help shape high‑quality care across the Inverness area, this could be the perfect next step in your career.
This is a key position within our organisation — one that blends hands‑on care, team support, problem‑solving, and leadership. You’ll receive full on‑the‑job training, preparing you to handle carer and client queries with confidence. You’ll also take part in our on‑call rota, helping ensure our clients receive safe, dignified, person‑centred care at all times.
What You’ll Be Doing
- Following Fraser Home Care policies, protocols, and best‑practice guidelines
- Providing shift cover during working hours when needed
- Offering on‑call support on a rotational basis
- Reporting concerns or issues to senior management
- Mentoring new inductees and supporting them during on‑call duties and client runs
- Carrying out tasks assigned by senior line managers
- Attending induction, in‑house training, and staff meetings
- Supporting and guiding carers to work safely and effectively
- Completing quality checks and client reviews
- Managing day‑to‑day client enquiries
- Acting as the first point of contact for carers
- Monitoring and issuing PPE
- Assisting senior managers with compliance and regulatory standards
- Being a positive role model for the care team
- Working with other professionals to ensure clients receive the right support and updating care plans accordingly
Team Collaboration
- Being a reliable, approachable, and proactive team member
- Participating fully in the scheduled on‑call rota
- Offering flexible support to colleagues when needed
What We’re Looking For
- Previous experience in a care setting (care at home preferred)
- Strong organisational and time‑management skills
- Ability to work independently and proactively
- Excellent attention to detail
- Flexibility to meet changing workload demands
- Commitment to ongoing professional development
- SSSC registration required upon successful offer
- Full driving licence and access to your own car with business insurance — essential
What You’ll Receive
- Permanent contract
- Competitive pay
- Employer pension contribution
- Paid mileage or access to company cars
- Comprehensive training and development opportunities
- Uniform and PPE provided
- PVG check covered
- Recommend‑a‑Friend Scheme (£200 reward)
- Blue Light Card access
- In‑house support for SSSC continuous learning and SVQ qualifications
If you’re ready to lead with compassion, support a dedicated team, and help maintain the high standards Fraser Home Care is known for, we’d love to welcome you aboard.
Job Types: Full-time, Permanent
Pay: £14.50-£15.00 per hour
Application question(s):
- Do you have access to a car for work purposes?
Experience:
- Home care: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Location:
- Inverness, Highland (required)
Work Location: On the road
